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Fastly · 16 hours ago

Senior Enterprise Business Systems Analyst

Denver, CO

Full-time

Hybrid

Mid, Senior Level

$129K/yr - $173K/yr

5+ years exp

Fastly is a company that helps people stay connected through its edge cloud platform. They are seeking a Senior Enterprise Business Systems Analyst to support and scale their Revenue Systems landscape, focusing on systems, data, and processes related to CPQ and Opportunity-to-Order-to-Cash integrations.

Cloud Data ServicesCloud InfrastructureCloud SecurityContent Delivery NetworkEnterprise SoftwareSecuritySoftware

Comp. & Benefits

H1B Sponsor Likely

Responsibilities

Analyze product configuration, pricing logic, and quoting scenarios within established system frameworks

Support maintenance and evolution of product catalog and SKU structures based on defined GTM and Product requirements

Evaluate how product and pricing changes affect quoting, ordering, billing, and reporting workflows

Identify operational or data risks introduced by product or pricing complexity and raise findings with system owners

Analyze end-to-end system flows across Salesforce, CPQ, Workato, Logisense, and NetSuite to ensure expected behaviors are functioning correctly

Investigate issues where system outcomes differ from defined requirements, determining likely failure domains (data, mapping, timing, configuration, or automation)

Document observed system behaviors and impacts for review with Product Owner and technical teams

Support refinement of process flows and controls based on observed operational issues

Build and maintain end-to-end UAT test scripts for Opp → Cash scenarios, including standard flows and edge cases

Prepare and validate test data and system prerequisites across Salesforce, CPQ, Workato, Logisense, and NetSuite

Execute regression testing following integration, automation, or CPQ/product changes

Log high-quality defects with reproducible steps, system record IDs, Workato job IDs, and expected vs. actual outcomes

Retest fixes and maintain UAT documentation and sign-off evidence to confirm readiness

Serve as first-line investigator when Opp → Cash system flows fail or produce unexpected outcomes

Perform structured triage to determine if issues stem from data/setup, sequencing, mapping, system configuration, or automation behavior

Assemble complete diagnostic packets to support rapid resolution, including: Route issues to the appropriate resolution path and validate that fixes address the original issue

Use SQL and system analysis to investigate cross-system discrepancies and data quality issues

Identify patterns in incidents and raise recurring risks or improvement opportunities to system owners

Apply structured evaluation to select appropriate remediation paths based on established processes

Contribute to improving data accuracy and operational consistency within revenue systems

Translate business needs into structured requirements, user stories, and test scenarios

Manage assigned backlog items for CPQ and Opp → Cash enhancements and defects

Provide stakeholders with clear summaries of issue impacts, system constraints, and resolution status

Coordinate UAT activities within delivery cycles and ensure test coverage reflects real-world scenarios

Qualification

Salesforce Sales CloudCPQ platformsOpportunity-to-Cash processesSQLUAT executionWorkatoNetSuiteAgile deliveryBusiness analysisData investigationCommunication skillsProblem solving

Required

Bachelor's degree in Business, Management Information Systems, Computer Science, or related field (or equivalent practical experience)

5+ years of experience as a Business Systems Analyst or similar role supporting Sales Systems, CPQ, or Revenue / Opportunity-to-Cash processes within a SaaS or subscription business model

Hands-on experience with Salesforce Sales Cloud and CPQ platforms, including quoting workflows, product configuration, pricing logic, and discounting structures

Working knowledge of Opportunity → Order → Billing system flows, including integrations between CRM, CPQ, automation platforms (e.g., Workato), and billing/ERP systems (e.g., Logisense, NetSuite, or similar)

Proven experience owning UAT execution, including: Building end-to-end test scripts, Preparing test data across multiple systems, Executing regression testing, Logging reproducible defects, Validating fixes prior to release

Experience performing operational issue triage in integrated system environments, with the ability to isolate whether failures stem from data, mapping, configuration, sequencing, or automation behavior

Strong business analysis skills with the ability to translate business needs into clear requirements, user stories, and test scenarios

Comfort working with system data, including SQL skills sufficient to investigate discrepancies, validate flows, and support root-cause analysis

Familiarity with automation/integration platforms (e.g., Workato) and understanding how data moves between systems

Experience supporting Agile delivery models and working closely with Product Owners and engineering teams

Naturally curious and detail-oriented, with a strong desire to understand system behaviors and how data flows across platforms

Strong written and verbal communication skills, able to clearly document findings, defects, and system behavior for both technical and business audiences

Self-motivated and organized, able to manage testing cycles, issue tracking, and operational investigations with minimal oversight

Comfortable operating within defined system architectures and collaborating with senior product or systems owners for design direction

Preferred

The following certifications: Scrum Master or PMP

Working Knowledge: Workato, Jira, Ironclad, Lucid, Looker, Big Query

Functional Knowledge: NetSuite, Rating System

Benefits

Medical, dental, and vision insurance

Family planning

Mental health support along with Employee Assistance Program

Insurance (Life, Disability, and Accident)

A Flexible Vacation policy

Up to 18 days of accrued paid sick leave

401(k) (including company match)

Employee Stock Purchase Program

12 paid local holidays

12 paid company wellness days

Company

Fastly

Glassdoor3.7

Fastly helps digital businesses keep pace with their customer expectations by delivering secure and online experiences.

Founded in 2011

San Francisco, California, USA

1001-5000 employees

http://www.fastly.com

H1B Sponsorship

Fastly has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (9)

2024 (11)

2023 (7)

2022 (12)

2021 (6)

2020 (5)

Funding

Current Stage

Public Company

Total Funding

$529M

Key Investors

DTCPICONIQ GrowthAugust Capital

2025-12-05Post Ipo Debt· $160M

2024-12-02Post Ipo Debt· $150M

2019-05-16IPO

Leadership Team

Kip Compton

Chief Executive Officer

Hooman Beheshti

VP Technology