MD Anderson Cancer Center · 6 hours ago
Principal Application System Analyst
MD Anderson Cancer Center is a leading institution focused on cancer treatment and research. They are seeking a Principal Application Systems Analyst to provide technical leadership in application solution development and system integration, particularly focusing on the ServiceNow platform to enhance operational efficiency and patient care.
Health CareHealth DiagnosticsHospitalMedical
Responsibilities
Design integration patterns for external systems using ServiceNow Integration Hub, SOAP, REST, and standard integration protocols
Design and maintain overall platform architecture, including MID servers, discovery, event management, ITSM, ITOM, and SecOps modules
Define platform management policies, including: Development best practices, Upgrade/patching guidelines, Code quality standards, Release calendar management
Develop regression and testing strategies using tools such as ServiceNow Automated Testing Framework
Establish data analytics and reporting strategies using native ServiceNow tools or external tools (e.g., Snow Mirror)
Serve as a ServiceNow architect lead with experience in ITSM, ITOM, SecOps, or related modules
Define integrations and data models supporting enterprise workflows
Apply technical knowledge in Java, HTML, JavaScript, Web Services, LDAP/Active Directory, networking, and database administration
Identify business objectives and develop outcome‑focused technology roadmaps
Work within Agile and ITIL frameworks to support enterprise development and operations
Provide technical and architectural consultation to service leads
Escalate platform issues related to capacity, compliance, or architecture to the Center of Excellence (CoE) engagement lead
Track all platform development and administration activities, including: Platform ticket resolution, Backlog implementation aligned with priorities, Resource provisioning for strategic initiatives, Maintaining platform health (performance, security)
Present architectural guidance for strategic initiatives such as upgrades, new modules, and custom solutions
Provide coaching, guidance, and oversight to ServiceNow developers and administrators
Promote best practices in architecture, integration, and code quality across the team
Perform additional responsibilities as assigned
Qualification
Required
Bachelor's Degree
7 years in progressive software systems implementation and support, business systems process analysis and design, Epic software, or domain to include two years lead/supervisory experience
Preferred
Master's Degree Computer Science, Software Engineering, Management Information Systems, Healthcare Administration or related field
7-10 years of IT experience and at least 5 years of Service Now experience
ServiceNow Implementation Specialist in at least two of the following areas: CAD, CSA, ITSM, ITOM, ITBM or SecOps
Working towards certified Master Architect or Certified Technical Architect roles
Benefits
Paid medical benefits
Generous PTO
Robust retirement plans
Tuition benefits
Educational opportunities
Individual and team recognition
Company
MD Anderson Cancer Center
MD Anderson Cancer Center is a cancer treatment and research institution which gives treatment, and research of all types of cancer.
H1B Sponsorship
MD Anderson Cancer Center has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (1)
Funding
Current Stage
Late StageTotal Funding
$16.2MKey Investors
Break Through CancerGastro-Intestinal Research Foundation
2023-05-16Grant· $2.7M
2023-01-24Grant· $3.5M
2022-04-19Grant· $10M
Recent News
2026-01-19
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