Tanium · 13 hours ago
Enterprise Services Engineer
Dayton, OH
Full-time
Hybrid
Mid, Senior Level
$80K/yr - $245K/yr
5+ years expTanium is a leader in real-time cloud-based endpoint management and security solutions. They are seeking an Enterprise Services Engineer to work closely with customers, operationalizing and maintaining the Tanium platform to solve complex technical issues and enhance customer value.
AnalyticsCyber SecurityData Collection and LabelingEnterprise SoftwareInformation TechnologySaaSSecurity
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Operationalize, administer and maintain the Tanium Platform to solve complex technical issues independently or with the help of teammates
Identify opportunities for our customers to get greater value from the Tanium platform
Consistently and cogently address our customers’ needs through astute verbal and written communication skills
Identify and rapidly assign tier 3 support cases to Technical Account Managers
Conduct daily health-checks on assigned accounts
Work with Technical Account Managers on strategic customer activities
Contribute to and track activity, after action, root cause and daily status reports
Document best practices and Play Book entries
Work closely with CSMs on improving Tanium operational status within key accounts
Provide technical direction to customer IT support staff
Qualification
Required
BA/BS or equivalent experience required
5+ years of experience in IT/Consulting
5+ years of experience in Systems Administration/Engineering
TS/SCI clearance required
Experience working with Public Sector accounts
Hands-on Tanium experience a major plus
Strong troubleshooting skills
Ability to articulate and communicate
Broad knowledge across several technical domains, coupled with deep knowledge in one or more of the following: Endpoint Security, Endpoint Support/Troubleshooting, Incident response, Systems Management, Systems Administration, Software Engineering, Utility Scripting (e.g. Bash, PowerShell, VBScript, Python, etc.)
Demonstrated critical thinking skills
Ability to break a problem down into manageable, ordered piece parts
Ability to convey problem statement and plan of attack to others
Benefits
Equity awards
Medical, dental and vision plan
Family planning benefits
Health savings account
Flexible spending account
Transportation savings account
401(k) retirement savings plan with company match
Life, accident and disability coverage
Business travel accident insurance
Employee assistance programs
Disability insurance
Other well-being benefits
Company
Tanium
Tanium is an IT security firm that provides risk management, incident response, EDR, and patch management services.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$1.02BKey Investors
Salesforce VenturesWellington ManagementTPG Growth
2021-06-30Secondary Market
2020-10-06Series Unknown· $150M
2020-06-25Series Unknown· $117.2M
Leadership Team
Dan Streetman
Chief Executive Officer, Board Member
Mo Patel
Vice President, Solutions Engineering & Customer Success
Recent News
2026-02-02
2026-01-16
Company data provided by crunchbase