BMV Part-time Customer Service Representative 2 jobs in United States
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State of Indiana · 12 hours ago

BMV Part-time Customer Service Representative 2

The State of Indiana is one of the largest employers in the state, offering a range of opportunities across various agencies. They are seeking a Customer Service Representative 2 to administer driving exams and assist customers with vehicle registrations and titles, ensuring compliance with state laws while providing excellent customer service.

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Responsibilities

Administer skills tests and evaluate driving skills
Assist customers with vehicle/watercraft titles and registration needs
Maintain compliance with all laws of the State of Indiana relative to the operations, licensure, and registration of personal motor vehicles
Attend training classes and/or take certification tests as required
Maintain privacy of customer and all related records
Substitute for Customer Service Representatives as needed

Qualification

Customer service experienceIndiana driving lawsProcess transactionsPatienceCommunication skillsCritical thinking

Required

High school diploma or equivalent
Must be 21 years of age or older
Must possess a valid driver's license for at least the preceding 12 month period
Free from at-fault motor vehicle accidents that have resulted in death or serious bodily injury
Ability to travel up to 20 percent of the time to branch locations, training, or branch-related community activities
Customer service experience
Ability to relate tactfully, but decisively to all types of people and situations which may require a calm disposition, alertness, quick reflexes, and patience
Must be familiar with the operations of all types of motor vehicles
Working knowledge of Indiana driving laws
Top-notch communication skills
A high level of critical thinking and the ability to troubleshoot
Ability to process cash and card transactions
Able to perform essential functions with or without reasonable accommodation

Benefits

Paid vacation, personal and sick time off
Competitive leave policies covering a variety of employee needs
12 company paid holidays, 14 on election years
75 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers.
Free Parking
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Company

State of Indiana

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State of Indiana is the government website that provides information, services, news, and events related to Indiana.

Funding

Current Stage
Late Stage

Leadership Team

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Pamella Cook
Chief Financial Officer
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Annie Frischkorn
Senior Human Resources Business Partner
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Company data provided by crunchbase