Planet Pharma · 11 hours ago
Sales Operations Manager
Chicago, IL
Full-time
Onsite
Mid, Senior Level
$50/hr - $65/hr
5+ years expPlanet Pharma is seeking a Sales Operations Manager to support their sales team by managing HubSpot CRM administration and sales reporting. This hands-on role focuses on operational needs, building workflows, dashboards, and ensuring data accuracy to enhance sales efficiency.
BiotechnologyHealth CarePharmaceutical
Hiring Manager
Jackie Raimondi
Responsibilities
Serve as the HubSpot system administrator, owning objects, properties, permissions, workflows, and data governance
Build and maintain workflow automations supporting lead tracking, sales activity, and operational processes
Ensure CRM data accuracy, consistency, and adoption across the sales organization
Build and maintain dashboards in Power BI to track pipeline health, engagement, and performance
Own forecasting logic, pipeline stages, and productivity metrics
Translate sales data into actionable insights and sales action plans
Act as the primary operational support partner for the sales team
Handle real-time CRM updates, reporting requests, and data needs so sellers can stay focused on revenue
Create documentation and provide training on CRM workflows and best practices
Proactively identify and resolve operational blockers impacting field execution
Support data integrations and automated data pipelines across CRM and analytics tools
Assist with predictive modeling and advanced analytics initiatives as needed
Qualification
Required
5+ years of experience in Sales Operations, Revenue Operations, Business Systems, or Commercial Analytics
Hands-on HubSpot CRM administration experience (required)
Advanced Excel proficiency
Proven ability to build CRM workflows, dashboards, and reporting (not just maintain them)
Experience directly supporting a field sales team (sales enablement focus over marketing ops)
Strong experience with Power BI or similar BI tools
Excellent communication, organization, and project management skills
Preferred
Life sciences, diagnostics, or healthcare industry experience
Experience working with regulated or sensitive data (HIPAA a plus)
Exposure to advanced analytics platforms (e.g., Palantir)
SQL, Python, or advanced data analysis experience
Company
Planet Pharma
Planet Pharma is a pharmaceuticals company.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Cynthia Lewis
Senior Executive Recruiter, Life Sciences - PPG Advisory Partners
Emma Morris
President, PPG Advisory Partners
Company data provided by crunchbase