NEOGOV · 1 day ago
Human Services Specialist I Time-Limited*
NEOGOV is seeking a Human Services Specialist I for the Orange County Department of Social Services. The role involves determining client eligibility for public benefits and utilizing automated systems to process applications and re-certifications. The position requires independent judgment within established guidelines and may involve duties during emergencies.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Determining client eligibility for public benefits
Using intake and processing systems, utilizing NC FAST or other automated systems
Conducting in-depth interviews
Determining eligibility for benefits and/or re-certifying recipients for continued benefits
Exercising independent judgment within the guidelines of established Federal and State government regulations and County procedures
Qualification
Required
Graduation from an accredited college or university with a bachelor's degree human services field or social work
Possession of a High School Diploma or General Educational Development (GED) test equivalency AND four (4) years of work experience in determining human service eligibility and participatory in the delivery of public assistance programs related experience in human services
An equivalent combination of education, training and experience as stated above
All offers of employment are conditional upon successful clearance of a background check
Employment cannot commence until the employee has been cleared
Candidates for employment may be required to undergo fingerprinting and a criminal history background check based on the job responsibilities of the position
Employment is contingent upon successful clearance through these checks
All offers of employment are contingent upon the satisfactory verification of your eligibility for employment
Successful completion of the required pre-employment testing and/or screening, including drug testing when required
Completion of your new hire paperwork
Preferred
Bilingual ability
Benefits
Participation in the North Carolina State Retirement System
Health Insurance (Medical)
Dental Insurance
Vision Insurance
Life Insurance
Short Term Disability
Optional Long Term Disability Coverage Policy
Optional Insurance Policies: Pet Discount Program, Identity Theft Insurance, Legal Insurance
401(k) and 457 Deferred Compensation Plans
12 Paid Holidays
Anniversary Leave ( 8 hours of leave on your anniversary each year)
Annual Leave (based on service years and a 40-hour work schedule, pro-rated for permanent part time employees)
Sick Leave (based on service years and a 40-hour work schedule)
Tuition reimbursement assistance
Various other leave programs including civil, funeral, parental, etc.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
The Carlyle Group,Warburg PincusWarburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Recent News
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