At Home Group Inc. · 10 hours ago
Operations Lead - PT (Arlington Heights, IL)
730 E Rand Road, Arlington Heights, IL, 60004, US
Full-time
Onsite
Mid Level
$14.25/hr - $17.81/hrAt Home Group Inc. is dedicated to enabling everyone to make their house a home, and they are seeking an Operations Lead to support store processes and maintain company standards. The Operations Lead will be responsible for opening and closing procedures, coordinating staffing, managing customer satisfaction, and ensuring operational readiness in a warehouse-format store.
FurnitureHome DecorRetailTextiles
Responsibilities
The OL performs all store opening, closing, and Front-End processes, ensuring accurate and timely execution and operational readiness, providing troubleshooting, conditioning, and housekeeping while ensuring building, assets, and team member security
The OL coordinates directly with the Operations Manager to maximize staffing effectiveness that supports traffic, sales, and the customer experience, including compliance with Company timekeeping policies, meeting labor model standards, customer interaction standards, and business metrics
The OL participates in Task Management by planning/executing the daily/weekly zone workload and assigning tasks to deliver on store, department, sales goals, guest engagement, etc., and ensures all tasks are completed in an efficient and timely manner
The OL supports the store team in the areas of customer satisfaction, inventory control/shrink, safety, loss prevention expense control, and customer experience so the store will operate effectively and profitably
The OL Drives productivity by training, coaching, planning, monitoring, and appraising results
The OL leverages daily interactions and team huddles to communicate and teach/train topics that support the customer experience
The operations Lead participates in all freight processes for incoming freight and/or transitions
The OL processes freight, sorts and stocks products on shelves, including down stocking and end cap maintenance, while maintaining a neat, clean, and organized store
All other duties assigned based on business needs
Open Availability
Qualification
Required
At least 18 years old
High School Diploma/Equivalent
Background Check will be completed
Communicates clearly and concisely with excellent verbal, written, and comprehension skills
Ability to work a flexible schedule, including nights, weekends, and some holidays
Ability to lift a minimum of 50 lbs. and team lift 100 lbs. as well as to move merchandise around the warehouse-format store routinely
Ability to use hands to finger, handle, or feel objects or controls; reach with hands and arms
Ability to stand or walk for prolonged periods of time
Ability to bend, climb, and reach at times
The ability to work effectively independently and within a team
Strong attention to detail, e.g., standards, processes, marketing, etc
Reliable and trustworthy role model for ethical and honest behavior
Creates a sense of urgency; promotes teamwork; delegates appropriately; motivates self and team to accomplish objectives
Timely and thorough execution
Ability to comprehend, train, develop, motivate, and lead in a manner that fosters a work environment that is smart & scrappy, safe, and fun
Flexible and creative with an ability to handle multiple tasks where priorities shift with the demands of the business
Benefits
401(k) W/ Employer Match
Dental, Vision, Life
25% Store Discount (Seasonal TMs Included)
Company
At Home Group Inc.
At Home believes your home should be a reflection of your personal style – warm, thoughtful and inviting.
Founded in 1979
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
$800M2025-06-16Debt Financing· $600M
2023-05-12Debt Financing· $200M
2021-05-06Acquired
Leadership Team
Lewis L. (Lee) Bird III
Chairman & Chief Executive Officer
Ashley Sheetz
Chief Operating Officer
Recent News
Home Textiles Today
2025-10-27
Morningstar.com
2025-10-24
Company data provided by crunchbase