White Cap · 17 hours ago
Group Digital Product Manager, Commerce Experience
United States
Full-time
Remote
Senior Level
7+ years expWhite Cap is committed to Building Trust on Every Job and offers a diverse work environment with various career opportunities. The Group Digital Product Manager, Commerce Experience will be responsible for overseeing the product vision and roadmap for WhiteCap.com, leading a team of Product Managers and ensuring alignment across Product, Experience, and Commerce to drive customer value and business results.
Building MaintenanceConstructionManufacturingService Industry
Responsibilities
Own the holistic product vision and roadmap for WhiteCap.com across B2B-first and B2C use cases. Ensure individual product team roadmaps align to enterprise outcomes (revenue, adoption, efficiency, customer satisfaction). Balance short-term commercial needs with long-term platform strategy and architectural health. Make and escalate trade-off decisions across teams, timelines, and investments
Lead, coach, and develop three Product Managers, supporting both execution excellence and career growth. Set clear expectations around outcome ownership, decision quality, and accountability. Foster a strong product culture grounded in customer empathy, data-driven decision-making, and continuous improvement
Ensure deep understanding of end-to-end customer journeys including search, browse, pricing, checkout, fulfillment, and post-purchase. Identify and prioritize cross-journey opportunities that individual teams cannot solve independently. Champion customer-centric thinking while maintaining commercial rigor
Establish shared KPIs and success metrics across Product, Experience, and Commerce. Ensure teams are measured on business and customer outcomes, not output or feature delivery. Partner closely with Commerce and P&L leaders to align incentives, priorities, and investment decisions
Serve as the primary product partner to senior leaders across Engineering, UX, Merchandising, Marketing, Supply Chain, and Operations. Communicate strategy, progress, risks, and impact clearly to executive stakeholders. Navigate and resolve conflicts between experience quality, speed to market, and commercial performance
Qualification
Required
Typically requires BS/BA in a related discipline
Generally 7+ years of experience in a related field
May require certification
Advanced degree may offset less experience in some disciplines
Preferred
7+ years of Product Management experience, including people leadership
Experience owning product strategy and outcomes across multiple teams or product areas
Strong track record of partnering with Engineering, UX, and Commerce leaders
Experience leading B2B eCommerce over modern architecture
Demonstrated ability to drive alignment in complex, multi-stakeholder environments and strong strategic thinking paired with hands-on execution mindset
Familiarity with P&L-driven environments and outcome-based operating model
Experience scaling product teams and operating models in growing organizations
Company
White Cap
White Cap is a distributor of specialist hardware equipment and supplies for large and medium sized contractors.
5001-10000 employees
H1B Sponsorship
White Cap has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (1)
2023 (1)
Funding
Current Stage
Late StageTotal Funding
unknown2020-08-01Acquired
Leadership Team
Alan Sollenberger
Chief Executive Officer
Tracy Rosser
Chief Supply Chain Officer
Recent News
Morningstar.com
2026-01-23
2026-01-23
2026-01-06
Company data provided by crunchbase