Tangram Flex · 19 hours ago
Jira/Confluence Administrator
Dayton, OH
Full-time
Hybrid
Mid Level
3+ years expTangram Flex is seeking a dynamic Jira / Confluence Administrator to manage and optimize their program's multi-level security Atlassian suite. The role involves ensuring platform stability and security, leading knowledge management strategies, and providing user support and training across the Atlassian tools.
Cyber SecurityEmbedded SystemsInformation TechnologySaaS
No H1B
Security Clearance RequiredU.S. Citizen OnlyHiring Manager
Jenny Toth
Responsibilities
Design and maintain complex Jira workflows, screen schemes, and permissions
Configure and optimize Confluence spaces, permissions, and structure (macros, plugins)
Manage user accounts, groups, and project roles, conducting regular security audits
Perform routine maintenance, including backups and disaster recovery planning
Monitor system health and performance, and manage all platform upgrades
Develop and enforce a content strategy with templates and taxonomies for high-quality knowledge creation in Confluence
Design and implement an intuitive information architecture for easy self-service and information discovery
Champion a knowledge-sharing culture by training users and encouraging SMEs to contribute
Implement automation rules in Jira and Confluence to streamline business processes
Integrate the Atlassian suite with other tools using REST APIs and webhooks
Analyze and improve workflows to reduce repetitive questions and speed up onboarding
Act as the primary technical contact for all Jira and Confluence end-user support
Develop and maintain technical documentation, user guides, and knowledge base articles
Provide training and workshops to promote best practices and effective tool usage
Partner with IT, team leads, and leadership to align platform capabilities with business goals
Measure and report on the effectiveness of knowledge management initiatives and platform usage
Qualification
Required
Active DoD Security Clearance or held within the last 12 months
Bachelor's degree in Computer Science, Information Systems or related field (or equivalent experience)
3+ years of hands-on experience as a Jira Administrator in an enterprise environment
Proven experience in project management and knowledge management
Strong hands-on expertise with SQL and relational databases
Atlassian Suite: Expert-level knowledge of Jira Software, Jira Service Management, and Confluence (Cloud and Data Center)
JQL: Proficiency in writing custom Jira Query Language for complex filters and dashboards
Information Architecture: Solid grasp of content management, and taxonomy design
Scripting & APIs: Familiarity with Groovy, Python, or Bash and experience with REST APIs are highly desirable
Methodologies: Strong understanding of Agile (Scrum, Kanban) and ITSM frameworks (ITIL)
Excellent skills in communicating with and training both technical and non-technical stakeholders
Strong analytical and troubleshooting capabilities to resolve complex technical issues
Ability to manage multiple priorities effectively in a dynamic environment
Preferred
Experience supporting DoD or federal government data initiatives
Atlassian Certified Jira Administrator (ACP-100 or ACP-120)
Other Atlassian or knowledge management certifications are a plus
Security+
Benefits
Hybrid work options
Flexible Working Hours, 10 paid holidays, and generous Paid Time Off
Employer Paid Medical, Dental, Vision and Short and Long Term Disability Insurance
Access to group rating plans for Life Insurance
Employer contribution to Health Savings Account
Competitive 401K employer match
A work environment and culture that fosters transparency, collaboration and well-being.
Company
Tangram Flex
Tangram Flex develops AI-based software development tools to serve the defense, automotive, aerospace, and industrial system industries.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$6.5MKey Investors
Hale Capital
2023-09-14Series Unknown· $2M
2018-12-18Series A· $4.5M
Leadership Team
Caitlin Dohrman
Chief Executive Officer
John Launchbury
Chief Technology Officer
Recent News
War on the Rocks
2024-01-29
Dayton Daily News
2024-01-29
SEC
2023-09-15
Company data provided by crunchbase