cmmb · 7 hours ago
Manager, Operations & Supply Chain
New Windsor, MD
Full-time
Onsite
Mid, Senior Level
$78K/yr - $105K/yr
10+ years expCMMB is a leading faith-based NGO focused on global health care for the world’s poor. The Operations & Supply Chain Manager will oversee the Distribution Center operations, ensuring compliance, inventory management, and collaboration with the Access to Medicines Program team to enhance healthcare delivery in resource-poor countries.
Health Care
Responsibilities
As a member of the Access to Medicines Program team, you will contribute leadership and excellence in inventory data management (inbound, on hand, and outbound product), project management, and program compliance. The role will work closely with the Senior Director to advance execution of CMMB’s strategy and utilization of best practices in medical donations; as well as oversee coaching and development of the floor team by supporting excellence in supply chain operations, to help build a truly customer focused team
As the Operations & Supply Chain Manager at the Distribution Center, you will collaborate and work closely with the Floor Team Supervisor to ensure accuracy in: inventory data and documentation, inventory management, compliance and provide oversight for all products flowing through CMMB’s Access to Medicines Program. You are responsible for oversight of building management and associated vendor management (inc. equipment, software, shippers). You will ensure all business activities follow applicable federal, state, and city laws, rules, and regulations. You will oversee workforce safety (inc. OSHA compliance) coaching and development of the team by infusing best practices in supply chain operations
This position is expected to work proactively and transparently in close collaboration with off-site Access to Medicines Program team members and other functions within the organization, as well as with external vendors and partners
Coordinate with the Access to Medicine Program team to efficiently channel donated and/or purchased medical products to appropriate designated donees (health facility and organization partners)
Model operational excellence and help create vibrant team culture. Foster a consistent and high level of engagement and performance
Ensure the accurate valuation of all GIK donations in line with generally accepted accounting principles (GAAP) and industry standards, including accuracy of sales orders as well as product and shipment documentation
Oversee property security and coordinate maintenance with landlord or vendors. Ensure all operations adhere to applicable local, state, federal rules, laws and regulations. Maintain appropriate operational certifications and licenses (State or Federal, as necessary). Ensure maintenance of strong internal controls; safeguard inventory and organizational assets
Manage CMMB Warehouse Management System (HighJump Edge) vendor. Oversee accuracy of data and reporting. Oversee data analysis of inventory and constituent data in HighJump Edge for project management, decision making and efficiency
Manage Distribution Center budget and approve designated vendor invoices for payment. Oversee the cost-effective and timely procurement of vendor services, materials, equipment and office supplies in compliance with CMMB procurement policies and procedures. Provide accurate, complete, and timely financial and operational information and data/trend analyses. Oversee monthly financial reporting
Adhere to donor restrictions, best practices in inventory management, and distribution of medical donations. Ensure adherence to World Health Organization (WHO) standards for medical product donations
Identify, troubleshoot & resolve systemic and ad hoc receiving, warehousing, inventory valuation, distribution planning, shipping, information reporting, IT systems, logistical, compliance and administrative issues. Identify, mitigate, and report on key operational risks
Drive innovation and operational effectiveness. Coach and support strong, motivated team centered on advancing departmental and organizational priorities. Identify and support staff development needs
Foster a culture of accountability, integrity, and adherence to organizational policies and standards. Maintain updated Distribution Center Standard Operating Procedures (SOPs). Ensure OSHA compliance and workforce safety
Ensure ongoing and complete audit preparation conducted and executed. Respond to all audit inquiries
Advance and implement best industry continuous improvement practices leading to enhanced internal controls; improved compliance, information gathering and reporting; strengthened workplace practices; and mitigation of associated risks
Champion departmental and organization-wide activities and strategies. Represent department by participating in workgroups as applicable to advance the organization mission
Qualification
Required
10 years of experience in supply chain management, warehousing, logistics and distribution operations
Experience in distribution of pharmaceutical/medical supplies and products with pharmaceutical company or international NGO
Experience in domestic/international pharmaceutical distribution is a plus
Bachelor's degree in Supply Chain Management, Business, Economics or IT
5 plus years in Manager or Supervisor experience required
Experience in non-profit management roles is a plus
Demonstrated hands on leadership (Lead by example) with attention to detail
Strong communication and collaborations skills, experienced in mentoring and developing staff to high performance standards
Ability to work effectively under pressure and manage competing priorities
Must have experience managing and utilizing WMS software
Demonstrated record of high ethical standards, strong operational stewardship, and good business judgement with a strong customer focus
Commitment to CMMB's mission, core values and ethic standards
Must be comfortable working within a faith based organizational setting
Must have experience working in regulated environments and maintaining OSHA and other regulatory compliance
Must have experience managing maintenance schedules, building security and workplace safety enforcement
Experience in complex supply chain distribution environments with ability to identify process bottlenecks and drive continuous improvement and innovation
Preferred
Master's Degree or Supply Chain Certification is a plus as well as any other applicable certifications (i.e. Six Sigma)
Must have or be willing to procure forklift certification within 30 days of hire
Must be willing to procure State Pharmacy license within 30 days of hire according to state regulation
OSHA-30 certification is a plus
Prior experience in MS Database or HighJump Edge will be prioritized
Inventory valuation/Redbook knowledge a plus
SQL server report management experience is a plus
Benefits
Competitive salary
Meaningful benefits package
Opportunities to learn and grow
Company
cmmb
CMMB is an international, faith-based NGO providing long-term, community based medical and development aid to communities affected by poverty and unequal access to healthcare.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Bruce Wilkinson
President and CEO
Mary Beth Powers
Chief Executive Officer
Recent News
Catholic Medical Mission Board (CMMB)
2025-08-14
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