National Heritage Academies · 15 hours ago
Manager of Facilities
Grand Rapids, MI
Full-time
Onsite
Mid, Senior Level
5+ years expNational Heritage Academies (NHA) is seeking a dynamic and experienced Manager of Facilities to join our Facilities and Construction team. This role is responsible for overseeing the operation, maintenance, and improvement of existing NHA school buildings, managing third-party service providers, and leading capital improvement initiatives across multiple campuses.
Education Management
Responsibilities
Serve as the primary point of contact for all facility-related concerns at assigned schools, including emergency response coordination and after-hours support when needed
Build and maintain strong relationships with school leaders and staff to identify, prioritize, and resolve facility needs proactively
Oversee third-party custodial and operations & maintenance (O&M) vendors to ensure contract compliance, service quality, and responsiveness
Conduct periodic facility assessments and inspections to identify safety, maintenance, and compliance issues, and initiate corrective actions
Track, manage, and report on facility-related work orders and service requests using a computerized maintenance management system (CMMS)
Monitor vendor performance through regular reviews, site visits, and quality assurance inspections
Coordinate and verify the completion of seasonal maintenance programs and preventative maintenance schedules
Support environmental health and safety efforts, including indoor air quality, pest control, fire/life safety systems, and hazardous material management
Collaborate with internal departments at NHA—such as Legal, Finance, Safety, Real Estate, and School Operations—to ensure facility initiatives align with organizational goals, policies, and compliance requirements
Conduct vendor onboarding, training, and orientation to ensure a clear understanding of NHA’s expectations, standards, and school-specific needs
Analyze facility data to identify trends, recurring issues, and opportunities for operational improvement across the network
Review contractor and vendor invoices for routine facility services to ensure accuracy, completeness, and alignment with the work performed
Monitor and assist with the operation of building management systems (BMS) used to control HVAC systems across school facilities, including scheduling, troubleshooting, and coordinating adjustments with service providers
Develop and manage annual capital improvement budgets (CapEx) for lifecycle renewal and facility upgrades
Serve as Owner’s Representative on all assigned capital projects, from planning through close-out
Lead architects, engineers, and contractors in the planning, design, and execution of projects in existing school facilities
Prepare and issue RFPs, review proposals, and assist in selecting qualified design and construction professionals
Oversee project budgets, schedules, and construction quality to ensure projects are completed on time and within scope
Ensure proper documentation and closeout of assigned projects
Review contractor and vendor invoices for assigned projects to confirm accuracy of charges and scope of completed work
Monitor and enforce safety compliance on all job sites in accordance with local, state, and federal regulations
Qualification
Required
Bachelor's degree in Construction Management, Engineering, Facilities Management, or equivalent work experience
Minimum of 5 years of experience in facilities or construction project management, preferably in an owner's representative role or in an educational environment
Strong knowledge of facility operations, building systems, and capital planning best practices
Proven ability to manage multiple projects simultaneously without compromising quality or deadlines
Excellent time management, organizational, communication, and interpersonal skills
Ability to lead and influence cross-functional teams, vendors, and contractors
Proficiency in Microsoft Office Suite; familiarity with project management software and CMMS platforms preferred
Experience with building management systems (BMS) used to monitor and control HVAC systems
Willingness to travel occasionally (up to 10%) to schools across the network
Preferred
Familiarity with project management software and CMMS platforms
Company
National Heritage Academies
National Heritage Academies partners with local school boards to build and manage no-cost public charter schools.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Jason Pater
Chief Executive Officer
Eric Spangler
Chief Technology Officer (CTO)
Recent News
2025-11-25
PR Newswire
2025-10-23
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