Partner's Consulting, Inc. · 6 hours ago
Product Manager
Partner's Consulting, Inc. is seeking a Product Manager III to support the execution of Conversational AI initiatives like Chatbot. This role focuses on journey mapping, requirement writing, user story creation, UAT, and release management to ensure timely delivery of high-quality chatbot experiences.
Responsibilities
Translate product vision and high-level requirements into detailed conversational requirements, user stories and acceptance criteria
Partner with engineering and QA teams to manage sprint planning and ensure timely delivery
Coordinate and execute User Acceptance Testing (UAT) for chatbot features and flows
Support release management activities, including documentation and stakeholder communication
Work with conversational designers and NLP specialists to refine intents, utterances, and taxonomy
Validate chatbot responses and ensure alignment with conversational design principles
Act as a liaison between technical teams and business stakeholders to ensure clarity and alignment
Provide regular updates on progress, risks, and dependencies
Maintain and groom the product backlog in collaboration with engineering and design teams
Qualification
Required
5+ years of experience in product management or business analysis, preferably in Conversational AI, chatbots, or NLP
Hands-on experience with requirement writing, user stories, and agile methodologies
Familiarity with conversational AI platforms (e.g., Google Dialogflow, Amazon Lex, Microsoft Bot Framework)
Strong understanding of intent modeling, NLP concepts, and chatbot testing
Excellent organizational and communication skills
Ability to work in a fast-paced, ambiguous environment and manage multiple priorities
Experience with UAT coordination and release management
Preferred
B2B experience is a plus
Knowledge of AI ethics and guardrails for chatbot behavior is preferred