Chromalloy Corporation · 11 hours ago
IT Infrastructure - Associate Helpdesk Analyst
Oldsmar, FL
Full-time
Onsite
Entry, Mid Level
2+ years expChromalloy Corporation is a global engineering & solutions company specializing in aftermarket parts and repairs for aircraft engines and gas turbines. The Associate Helpdesk Analyst will provide technical assistance and support related to computer systems, software, and hardware, ensuring effective technology service delivery.
3D PrintingAutomotiveLogisticsManufacturing
No H1B
U.S. Citizen Only
Responsibilities
Provide technical assistance and support related to computer systems, software, and hardware
Administer primary the Microsoft stack including Windows
Maintain documentation of technical maintenance procedures
Maintain daily performance of computer systems
Maintain, install and troubleshoot network components and peripherals; copiers, printers, workstation terminals, VOIP phones
Determine users’ technical needs and provide them with appropriate solutions
Assist in the support of VMware environment
Maintain network user accounts through Microsoft O365
Resolve help desk tickets as assigned; Freshservice Helpdesk
Qualification
Required
Provide technical assistance and support related to computer systems, software, and hardware
Administer primary the Microsoft stack including Windows
Maintain documentation of technical maintenance procedures
Maintain daily performance of computer systems
Maintain, install and troubleshoot network components and peripherals; copiers, printers, workstation terminals, VOIP phones
Determine users' technical needs and provide them with appropriate solutions
Assist in the support of VMware environment
Maintain network user accounts through Microsoft O365
Resolve help desk tickets as assigned; Freshservice Helpdesk
Ability to define problems, collect data, establish facts, and draw valid conclusions
Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables
Ability to read, analyze, and interpret blueprints, customer specifications, general business periodicals, professional journals, technical procedures, or governmental regulations
Ability to write reports, business correspondence, and procedure manuals
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
Associate degree or equivalent from two-year college or technical school with a minimum 5+ years related experience and/or training, with at least 3 years of experience with Microsoft Active Directory Services; OR a bachelor's degree in Computer Science, MIS, IT or related field with a minimum of 2+ years of related experience, with at least 1 year of experience with Microsoft Active Directory Services
Experience with Microsoft Active Directory, Microsoft Exchange, and VMWare preferred
The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds
Due to government regulation only US persons (U.S. citizen, U.S. naturalized citizen, U.S. permanent resident, holder of U.S. approved political asylee or refugee status) may be considered for this role
Chromalloy participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S
Any offer of employment will also be conditioned upon the successful completion of a background investigation and drug screen in accordance with company policy and applicable federal and state regulations
Preferred
Experience with Microsoft Active Directory, Microsoft Exchange, and VMWare
Benefits
Comprehensive and flexible benefit options starting on day one, including medical, dental, vision, EAP, wellness incentives, and 401(k) with employer matching.
Development & progression opportunities for every employee – regular performance conversations, training and development curriculum, and engineering fellowship programs.
Paid time off, including vacation, sick time, paid holidays, and parental leave—all eligible on your first day of employment!
Competitive pay, including eligibility for quarterly and annual bonuses, depending on role and site.
Company
Chromalloy Corporation
Chromalloy Corporation is the parent company of Chromalloy.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2007-07-06Acquired
Leadership Team
Keith Howe
CFO
Recent News
Morningstar.com
2025-06-23
Company data provided by crunchbase