MKS Inc. · 18 hours ago
Senior Field Service Engineer - Phoenix, AZ
United States of America
Full-time
Onsite
Mid, Senior Level
$85K/yr - $125K/yr
5+ years expMKS Inc. is a leading provider of high-tech production systems and is seeking a Senior Field Service Engineer to support their vacuum products for scientific and industrial applications. The role involves system installation, maintenance, and troubleshooting of various equipment, while ensuring exceptional customer service and support.
Enterprise SoftwareInformation TechnologyManufacturing
No H1B
U.S. Citizen Only
Responsibilities
System installation, diagnose and repair of reactive gas generators, optical gas analyzers and mass spectrometry equipment and troubleshooting of electromechanical subassemblies
Maintain operational functionality of scientific and industrial vacuum equipment
Instruct customers in the operation and maintenance of the systems
Serves as company interface with customer and factory on administrative and technical matters
Determines methods and procedures on new assignments
Other duties may be assigned and could include shift, weekend and on-call coverage
USA and International travel is a requirement for customer support and for training on our products
Qualification
Required
Associate's degree in a technical discipline, or equivalent combination of education and experience
5+ years of related practical experience
Exceptional troubleshooting skills with new electrical, mechanical, or semiconductor manufacturing experience or similar
Excellent interpersonal and communication skills
Ability to assume new tasks and responsibilities, self-manage, and schedule working time with minimal supervision
High degree of proficiency of PC skills including MS office, SAP, and data analysis applications
Ability to travel up to 40% of the time
Ability to take and follow directions and instructions
Ability to interact with other employees, customers, suppliers, vendors, or the public, in a safe, professional, and respectful manner
Access to sensitive and confidential business systems and software, personally identifying information, the company's financial information, and/or the ability to maintain physical security and safety
Trustworthiness, reliability, and good judgment
Preferred
Bachelor's degree and/or applicable Certification is preferred
Experience with Semiconductor equipment would be an advantage
Ability to travel internationally in support of MKS Instruments installations and applications, as well as training on our products, may be required
Benefits
Health insurance coverage (medical, dental and vision)
401(k) with company match
Life and disability insurance
12 paid holidays
Sick time
15 paid vacation days
6 weeks fully paid parental leave
Adoption assistance
Tuition reimbursement
Company
MKS Inc.
MKS enables technologies that transform our world.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$4.97B2024-05-13Post Ipo Debt· $1.37B
2023-10-03Post Ipo Debt· $3.6B
1999-03-30IPO
Leadership Team
John T.C. Lee
President & Chief Executive Officer
H
Hossein Zarrin
Director of Product Marketing
Recent News
2025-12-04
2025-12-01
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