IT Support Specialist jobs in United States
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Sulzer · 20 hours ago

IT Support Specialist

Sulzer is a leading engineering company with a proud heritage of innovation. The IT Support Specialist is responsible for providing Tier 1 and Tier 2 technical support across multiple sites, ensuring the stability, integrity, and efficient operation of IT systems.

Health CareManufacturingMedicalOil and GasPower GridWater
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Responsibilities

Provide 2nd-level support for desktops, laptops, engineering workstations, printers, and mobile devices
Build and configure PCs and laptops per standard configurations
Administer and maintain Windows Server environments (2016+), including Active Directory, DNS, DHCP, and Group Policy
Support and maintain LAN/WAN infrastructure, including Cisco routers, switches, VLANs, WAPs, and firewalls
Assist with IT project planning, budgeting, and implementation
Coordinate with vendors and consultants for hardware/software procurement and support
Use ServiceNow to manage and resolve help desk tickets

Qualification

Windows Server administrationLAN/WAN infrastructure supportServiceNowPCLaptop configurationIT project planningTechnical supportVendor coordinationMulti-site IT experience

Required

Bachelor's degree in computer science or related field, or equivalent experience
5+ years of experience in IT support and systems administration

Preferred

Experience in a multi-site, enterprise IT environment preferred

Benefits

11 Paid Holidays
15 Paid Time Off (PTO) Days
Medical, dental, vision, life & disability insurance
401k with 6% company match
Employee Assistance Program
Employee Wellness Program
Bonus Programs
Onsite cafeteria with subsidized meals (La Porte Service Center)

Company

Sulzer is a global leader in critical applications for core infrastructure and processes for large essential industries around the world.

Funding

Current Stage
Late Stage

Leadership Team

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Hamis Mtundy
QA/QC, NDT INSPECTOR
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