Prosum · 18 hours ago
System Administrator
Prosum is a company seeking a System Administrator to resolve various technical issues related to workstations, printers, and business applications. The role involves providing support for server and networking issues, acting as an escalation point for technicians, and participating in an on-call rotation.
Business Information SystemsConsultingInformation Technology
Responsibilities
This role is expected to be able to resolve the following technical issues with little or no assistance:Workstation operating system issues of any kind
Printer issues of any kind
Standard business application (Office, etc.) issues of any kind
Line-of-business application issues for common applications (SAGE ERP, QuickBooks), and for more niche applications with vendor assistance
Advanced server issues of any kind
Basic and intermediate networking issues
Escalation point for technicians
Participate in an on-call rotation to provide after-hours and weekend support for onsite and remote operations
Qualification
Required
Willing to work full-time on-site, either at the company office or client locations as required
Experience with Windows and Mac OS troubleshooting
Experience with Server 2016 through 2025
Experience with VMWare and Hyper V Virtualization
Experience supporting M365 and Azure
Minimum of five years experience in IT Support or a similar role
Basic knowledge of Firewalls, Switches, Network architecture, and troubleshooting
Proficient in supporting MS Office, Adobe, Active Directory, backup software, endpoint cybersecurity, mobile devices, and various business applications
Valid driver's license, vehicle insurance, and access to a vehicle for client visits
Preferred
Experience with Managed Service Providers (MSPs) is highly desirable
Active Server Certifications are preferred
Company
Prosum
Prosum is an award-winning Staffing Solutions provider specializing in Contract, Contract-to-Hire, and Permanent placements in the Information Technology industry.
Funding
Current Stage
Growth StageTotal Funding
$0.12M2023-03-24Seed· $0.01M
2021-07-27Seed· $0.11M
Recent News
2023-03-27
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