ZOLL Cardiac Management Solutions · 5 hours ago
Corporate Collection Specialist
Chelmsford, MA
Full-time
Hybrid
Entry, Mid Level
$28/hr - $35/hr
2+ years expZOLL Cardiac Management Solutions is focused on improving patient outcomes through innovative technologies. The Corporate Collection Specialist will provide excellent customer service while managing collections and maintaining a high collection percentage for assigned customers.
Medical Device
Responsibilities
Actively collect payment from customers with unpaid invoices
Develop relationships with primary contacts at your assigned accounts
Work internally to resolve issues contributing to delayed payments
Work with customers to develop payment plans to bring their accounts current
Identify and communicate risk concerns on assigned account
Effective and consistent communication with customers both internal and external at all levels of an organization in a professional manner
Comply with all policies and standards
Maintain solid CEI, DSO and past due results – meet department goals and deadlines
Maintain a clean AR resolving short payments timely, provide support on unapplied or on account payments and process refunds on credit balance accounts
Consistent follow-up on shortage claims – provide POD’s and backup to customers when needed
Additional tasks and Special projects as assigned
Qualification
Required
Associate's Degree or Equivalent experience
Minimum 2-3 years' experience in a professional Finance/Account environment
Working knowledge of ERP systems
Excellent knowledge and use of Excel
Strong interpersonal and customer service skills
Detail oriented with excellent organizational skills – strong work ethic
Initiative to validate accuracy of data and make recommendations based on findings - problem solving mindset
Team player
Proven track record of successful business to business collections
Able to multi-task and manage to deadlines
Interest in “digging into the details” and researching data
Excellent communication skills, both verbal and written
Preferred
Oracle Cloud/SAP Experience a plus
SaaS and/or Software contract knowledge is a plus
Company
ZOLL Cardiac Management Solutions
ZOLL Cardiac Management Solutions (CMS), a division of ZOLL Medical Corporation, offers a unique portfolio of novel technologies designed to deliver better insights and better outcomes in cardiac patient care.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase