KTek Resourcing · 14 hours ago
Transition Lead
KTek Resourcing is seeking a Transition Lead who will coordinate projects and ensure effective IT service management. The role requires expertise in ITIL processes and project coordination, along with strong skills in Excel and PowerPoint.
Responsibilities
Strong experience with the ITIL framework, processes, and techniques, including Incident, Change, Problem Management, Continual Service Improvement, and Service Operations
Proficient in leveraging the full suite of ITSM modules/tools and using data-driven insights to monitor performance and outcomes
Familiarity with Agile/Scrum methodologies is a plus
Qualification
Required
Min 5+ Years of experience
Project coordination experience
ITIL knowledge
Work experience in ServiceNow
Clear understanding of L1 and L2 IT support
Basic Excel skills
Basic PowerPoint skills
ITIL certification is mandatory
Preferred
PMP or equivalent certification
Familiarity with Agile/Scrum methodologies
Company
KTek Resourcing
KTek Resourcing is a staffing and recruiting company specializing in healthcare, oil, and gas human resources staffing solutions.
Funding
Current Stage
Growth StageRecent News
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