JLL · 13 hours ago
Events Program Manager
Oakland, CA
Full-time
Onsite
Senior Level
$110K/yr - $117K/yr
5+ years expJLL is a leading professional services firm specializing in real estate and investment management. The Meeting and Events Program Manager plays a critical role in delivering high-quality event experiences and leading a team of coordinators to ensure operational excellence and strategic program development.
CommercialReal Estate
Responsibilities
Lead event program strategy and execution by ensuring alignment with Block's global standards, serving as primary strategic contact for coordinators, vendors, and venue partners, and directly supporting high-profile events with senior leadership participation during peak periods
Manage and develop event team through mentoring JLL Events Coordinators, providing day-to-day guidance and escalation support, acting as player-coach during high-volume periods, and supporting onboarding, training, and continuous development initiatives
Drive cross-functional collaboration with Workplace, Facilities, End Experience Services, IT/AV, and Operations teams to integrate event services with site operations, while partnering with Block's Global Events Lead to promote consistency and scale successful models
Develop and optimize program processes by creating and maintaining event documentation, playbooks, SOPs, and execution guidelines, while identifying improvement opportunities through process standardization and trend analysis
Establish performance measurement systems by tracking key metrics aligned to client and program goals, implementing continuous improvement initiatives, and streamlining event-related procedures with the Operations Manager
Cultivate stakeholder relationships and service excellence by building strong connections with Block stakeholders, maintaining proactive high-touch service delivery that exceeds expectations, and gathering feedback to enhance future event experiences
Qualification
Required
5+ years in meetings and events, hospitality, and/or workplace experience
Demonstrated team leadership experience in matrixed or client-facing environments
Experience managing high-profile or executive-level events
Strong leadership and coaching abilities with a hands-on approach
Excellent interpersonal and stakeholder management skills
Outstanding written and verbal communication capabilities for building collaborative relationships across all organizational levels
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, Visio)
Strong organizational and analytical aptitude
Solid financial acumen for managing event budgets and performance metrics
Ability to manage multiple priorities effectively in fast-paced environments
Demonstrate flexibility and solution-oriented thinking when navigating ambiguity
Maintain a collaborative approach while delivering high-quality results under pressure
Benefits
10% targeted bonus of the annual salary
Company
JLL
We’re a leading professional services firm that specializes in real estate and investment management.
10001+ employees
H1B Sponsorship
JLL has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (70)
2024 (47)
2023 (60)
2022 (68)
2021 (39)
2020 (43)
Funding
Current Stage
Public CompanyTotal Funding
$1.59B2025-11-03Post Ipo Debt· $565.35M
2023-11-08Post Ipo Debt· $400M
2019-05-29Post Ipo Debt· $46.5M
Leadership Team
Christian Ulbrich
Global Chief Executive Officer
Jones Lang LaSalle
Global CEO, Capital Markets and Member
Recent News
2026-01-07
Morningstar.com
2025-12-29
Company data provided by crunchbase