Tobii Dynavox® · 17 hours ago
Director of Billing & Collections
Pittsburgh, PA
Full-time
Hybrid
Director/Executive
10+ years expTobii Dynavox is a world-leader in assistive communication solutions, empowering people with disabilities. The Director of Billing & Collections is responsible for shaping and advancing U.S. operations related to billing and collections, driving automation and operational excellence while ensuring compliance and optimizing the revenue cycle.
Assistive TechnologyEnterprise SoftwareHealth CareManagement ConsultingService IndustrySoftware
Responsibilities
Develop and execute a forward-looking strategy for billing and collections, with a strong emphasis on automation, digitalization, and process innovation
Align the function with broader organizational goals and financial targets
Build strong cross-functional partnerships to drive enterprise-wide transformation initiatives
Act as a change agent by inspiring, coaching, and empowering teams to embrace new technologies, foster continuous improvement, agility, and high performance
Demonstrate a strong ability to work operationally, engaging directly in detailed billing and collections processes when required to resolve issues, drive improvements, or support the team
Develop future leaders within the team through mentoring and succession planning
Lead the identification, evaluation, and implementation of advanced automation solutions to streamline scalable billing and collections processes
Collaborate with IT and business stakeholders to ensure seamless integration of new technologies and systems
Continuously scan the market for emerging tools and best practices to keep the function at the forefront of industry innovation
Establish and enhance dashboards, KPIs, and analytics to enable proactive, data-driven decision-making
Leverage advanced analytics to identify trends, predict risks, and uncover opportunities for process optimization
Promote a culture where decisions are grounded in data and measurable outcomes
Design and implement scalable processes and systems that support business growth and operational efficiency
Drive standardization and simplification across all billing and collections activities
Ensure full compliance with all federal, state, and payer-specific regulations
Proactively identify, assess, and mitigate risks related to receivables, cash flow, and audit exposure
Maintain up-to-date knowledge of DME billing regulations and funding criteria, and ensure the team is trained accordingly
Deliver insightful reports and recommendations to senior management, highlighting key trends, risks, and opportunities
Translate complex data into actionable strategies that support the company’s financial and operational objectives
Build strong relationships with internal and external stakeholders to drive alignment and shared success
Represent the function in strategic projects, cross-functional initiatives, and external forums as needed
Perform Various Other Duties As Assigned
Qualification
Required
Bachelor's degree in Finance, Business Administration, Health Administration, Healthcare management, or related field
Minimum 10 years of experience in medical billing and collections, with at least 7 years in a leadership role
Demonstrated success in leading system implementations and automation projects
Advanced proficiency in Excel and data analytics tools
Extensive knowledge of DME billing and third-party payer regulations
Excellent communication and presentation skills
Proven ability to lead, motivate, and develop high-performing teams in a dynamic environment
Skilled in navigating complex interpersonal dynamics with empathy and professionalism
Strategic mindset with passion for innovation and continuous improvement
Experience working with advanced collections and billing systems, ERP systems and CRM platforms
Ability to evaluate and select appropriate billing systems that align with our organizational needs
Experience from implementing and changing Medical billing system
Knowledge of various billing systems used in the US for Durable Medical Equipment (DME)
Ability to partner with IT department to drive technological improvements and automation
Strong analytical and strategic planning skills
Proven ability to balance strategic leadership with hands-on operational involvement
Results-oriented, with a proven track record of delivering measurable improvements
Deep understanding of compliance and regulatory requirements
Ability to sit at a desk for a prolonged period of time
Ability to work with interruptions in a fast paced and sometimes stressful environment
Hybrid workspace, in office majority of time
Travel to corporate headquarters in Sweden up to 2 times a year
Preferred
Certifications in Revenue Cycle/Billing/Medical reimbursement and Coding
Company
Tobii Dynavox®
Tobii Dynavox® is the market leader in assistive technology for communication.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2014-05-22Acquired
Leadership Team
Kristen Cook
Chief Marketing Officer
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2025-10-07
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