Alfond Youth & Community Center · 18 hours ago
Front Desk Attendant - Outdoor Pool
Waterville, ME
Full-time
Onsite
New Grad, Entry Level
$15.10/hr - $16/hrAlfond Youth & Community Center is seeking a Front Desk Attendant at the Alfond Municipal Pool Complex. The role involves providing exceptional customer service by greeting guests, processing payments, and ensuring a smooth check-in experience for patrons at the pool.
FamilyRecreationWellness
Responsibilities
Operate Square, ensuring accuracy with cash in and cash out procedures. Sell seasonal and daily passes to the Alfond Municipal Pool Complex and keep accurate records of such
Check-in patrons at the front desk by scanning IDs and collecting payment
Operate concessions, monitor inventory, and communicate with supervisor when supplies are low
Attend staff trainings and meetings
Communicate with supervisor if supplies (wrist bands, paper products, etc.) are needed
Qualification
Required
Provide exceptional customer service by greeting guests, answering questions, selling passes and processing payments at the Alfond Municipal Pool Complex under the direct supervision of the Front Desk Manager and Aquatics Director
Operate Square, ensuring accuracy with cash in and cash out procedures
Check-in patrons at the front desk by scanning IDs and collecting payment
Operate concessions, monitor inventory, and communicate with supervisor when supplies are low
Attend staff trainings and meetings
Communicate with supervisor if supplies (wrist bands, paper products, etc.) are needed
Demonstrate impeccable communication skills with employees and supervisors
Demonstrate internal and external customer service skills
Excellent organizational skills and attention to detail
Ability to work well with various personalities
Ability to work independently and take initiative
Flexibility and ability to multitask
Work without direct supervision
Time management
Preferred
CPR/AED, First Aid is preferred
Customer service experience preferred
Hands-on experience working with Square and/or Point of Sales software is preferred
Company
Alfond Youth & Community Center
Alfond Youth & Community Center is a family service center that offers youth development and athletic programs.
Founded in 1999
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$0.01MKey Investors
Maine Justice Foundation
2023-07-06Grant· $0.01M
Leadership Team
Kenneth A. Walsh
Chief Executive Officer
Heather Neal, MBA
Chief Financial Officer
Recent News
2025-10-22
2025-04-08
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