The Hartford · 21 hours ago
Senior Claims Representative, Workers' Compensation
United States
Full-time
Remote
Mid, Senior Level
$64K/yr - $96K/yr
2+ years expThe Hartford is an insurance company dedicated to making a difference. They are seeking a Senior Workers' Compensation Claim Representative to investigate and manage claim files, ensuring individuals and businesses receive the support they need after a claim.
Auto InsuranceCommercial InsuranceEmployee BenefitsFinanceFinancial ServicesInsuranceLife InsuranceProperty Insurance
Responsibilities
Handle higher complexity Workers’ Compensation claims requiring timely investigations, financial accuracy, effective benefit oversight, appropriate file disposition, and adherence to statutory guidelines
Plan, recommend, and execute the investigation and disposition of claims consistent with corporate claim standards policies and procedures, and statutory, regulatory and ethics requirements
Manage caseload/claims within established performance standards
Establish and maintain effective relationships with customers, gaining their trust and respect
Be responsible for successfully managing Workers' Compensation claims
Fully engage your exceptional verbal and numerical critical thinking skills; gather information, apply reasoning and draw appropriate conclusions to make sound decisions
Plan recommend, reserve and execute the investigation, valuation, disposition and settlement of claims
Achieve fair, equitable and timely claim dispositions
Properly assess the indemnity, medical and expense exposure of assigned claims
Set reserves accurately and in a timely manner
Accurately resolve coverage and compensability issues
Plan, organize and establish priorities, determine realistic completion dates
Develop technical and jurisdictional expertise
Maintain current knowledge of claim loss cost containment initiatives and use them appropriately and consistently with company practices and procedures
Identify and initiate mitigation, subrogation and other recovery opportunities on assigned claims
Identify fraud indicators and initiate investigation on assigned claims
Apply general mathematical knowledge or financial analysis to achieve results
Qualification
Required
Minimum of 2+ years of experience in Workers' Compensation claim handling required
Certification exams and adjusting licenses as required by state
Outstanding interpersonal skills
Strong focus delivering outstanding customer service
Demonstrated strong written and verbal communication skills
Demonstrated consistent high level of performance and achievement over career span
Excellent time management skills with the ability to manage competing priorities
Preferred
HS Diploma required, bachelor's degree is preferred
CA Self Insured License preferred
Benefits
Paid training
Ongoing coaching and development
Short-term or annual bonuses
Long-term incentives
On-the-spot recognition
Company
The Hartford
The Hartford is an industry leading provider of property and casualty insurance, group benefits and mutual funds.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1995-12-15IPO
Leadership Team
Christopher Swift
Chief Executive Officer
Recent News
2025-12-09
2025-12-08
EIN Presswire
2025-12-02
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