Flex · 15 hours ago
Director, Machine Learning & Platform
United States
Full-time
Remote
Senior Level, Lead/Staff
$280K/yr - $350K/yr
10+ years expFlex is a growth-stage FinTech company headquartered in NYC, focused on revolutionizing the rent payment experience. They are seeking a Director of Machine Learning & Platform to lead the vision and execution of their machine learning initiatives, responsible for building foundational ML capabilities to enhance compliance, customer success, and internal operations.
AppsBillingFinancial ServicesFinTechSoftware
Responsibilities
Own the end-to-end machine learning platform, including model development workflows, training, deployment, monitoring, retraining, and lifecycle management
Define and execute the roadmap for scalable ML infrastructure supporting both real-time and batch use cases
Lead applied machine learning initiatives supporting compliance and customer success, including areas such as: Compliance monitoring, alerting, and investigation support; Customer success automation, prioritization, and insight generation; Internal operational tooling and responsible AI adoption
Partner with cross-functional stakeholders to translate complex business, customer, and regulatory problems into production ML solutions
Build, mentor, and scale a small team of ML engineers and applied scientists, operating as a player-coach when needed
Qualification
Required
10+ years of experience in machine learning, data science, or related engineering roles, with leadership experience
Excellent communication skills and experience influencing senior stakeholders
Proven experience building and operating production ML systems and platforms
Background in fintech, financial services, payments, lending, or other regulated industries
Strong technical judgment and ability to balance innovation with operational excellence
Benefits
Competitive medical, dental, and vision available from Day 1
Company equity
401(k) plan with company match (our company match kicks off at the beginning of 2026)
Unlimited paid time off + 13 company paid holidays
Parental leave
Flex Cares Program
Free Flex subscription
Competitive compensation + company equity
Unlimited PTO
Company
Flex
Flex enables people to pay rent bills on a schedule that fits their personal finances.
201-500 employees
H1B Sponsorship
Flex has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
Funding
Current Stage
Growth StageTotal Funding
unknown2025-03-31Series A
2019-11-01Seed
2019-07-24Pre Seed
Leadership Team
Shragie Lichtenstein
Co-Founder & CEO
Michael Jannain
Staff Software Engineer
Recent News
Flexible Finance, Inc.
2025-10-14
Flexible Finance, Inc.
2025-10-09
2023-12-15
Company data provided by crunchbase