Markel · 1 day ago
Claims Examiner I, General Liability
Markel is a Fortune 500 company that provides insurance, reinsurance, specialist advisory, and investment operations globally. The Claims Examiner I will be responsible for investigating, evaluating, negotiating, and resolving claims of average complexity and low to mid exposure, while working under general direction from their manager.
Insurance
Responsibilities
Analyze and determine appropriate direction on coverage, investigation, evaluation and resolution of claims
Make recommendations regarding reserve changes to Management
Recognize potential exposures on claims and prepare appropriate alerts to Management and internal business partners
Adhere to Fair Claims Practices Regulations and claims handling guidelines
Prepare and distribute claim reports
Participate fully in training, development programs, and learning opportunities across Claims
Build strong relationships with internal stakeholders including Underwriting
Contribute to strong customer relationships by delivering top-notch service
Support special projects as assigned
Mentor with senior examiners and managers to observe negotiation strategies and claim resolution practices
Collaborate with departments across Markel including Claims Vendor Management, Finance, Actuarial, Risk Management, and IT
Travel to other claim offices and conferences as needed
Qualification
Required
High school diploma required
Must have or be eligible to receive claims adjuster license
Understanding of insurance claims and legal services landscape
Claims technical skills and an understanding for product lines
Understanding of insurance policy types across product lines
Excellent customer service skills
Excellent written and oral communication skills
Excellent analytical and problem solving skills
Excellent organization and time management skills
Ability to deliver outstanding customer service to both internal and external customers
Ability to work collaboratively and in a team environment
Ability to work autonomously and requiring minimal direction/oversight
Ability to take initiative and think strategically and creatively
High Strong desire for continuous improvement
Intermediate skills in Microsoft Office products (Excel, Outlook, Power Point, and Word)
Preferred
Bachelor's degree preferred
Benefits
We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees’ needs at all stages of life.
All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.
We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.
Markel offers hybrid working schedules of 3 days in the office and 2 days remote.
Company
Markel
As the insurance operations within the Markel Group Inc.
Funding
Current Stage
Late StageLeadership Team
Recent News
2025-05-28
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