Intact Technology · 20 hours ago
Change Readiness Consultant
Reston, VA
Full-time
Hybrid
Senior Level, Lead/Staff
10+ years expIntact Technology is committed to customer success and employee fulfillment, and they are seeking a Change Readiness Consultant. This role focuses on creating and delivering strategic communication and training programs to ensure successful adoption of tools and processes across customer projects, collaborating with various teams to build effective strategies and materials.
ConsultingInformation TechnologySoftware
Responsibilities
Engage and collaborate with customer & internal project teams from project initiation through project completion
Advise teams on communications, training, and enablement best practices
Develop communications and enablement strategies for small, medium, and large strategic projects or programs
Create and deliver multimedia communications (emails, SharePoint articles, presentation decks, videos, etc.) and training plans
Oversee and contribute to the creation of training and enablement materials (User Guides, Quick Reference Guides, Videos, Live Training sessions)
Coordinate training events and track delivery and effectiveness, implementing improvements as needed
Initiate and deliver facilitated sessions with the customer, fellow team members, or independently
Audit, maintain, and update training materials as required
Report project status, risks, and needs to project managers, program managers, and supervisors
Qualification
Required
Bachelor's degree in Communications, Marketing, Instructional Design, Adult Education, or a relevant field
5+ years of customer-facing training or communications experience, with 10+ years of total professional experience
Proven expertise in strategic planning, instructional design principles, and multi-channel communication strategies
High level of written and oral communication skills, critical thinking, and problem-solving ability
Strong interpersonal skills with the ability to engage at all levels of an organization and work effectively across cultural boundaries
Excellent organizational and time management skills with the ability to prioritize and anticipate needs
Experience with Microsoft Office Suite including SharePoint, PowerPoint, Excel, and Word
Ability to thrive in a fast-paced, dynamic environment and adapt to evolving technology
Preferred
Experience managing Learning Management Systems (LMS) and/or knowledge repositories
Experience with ServiceNow products and training delivery
Benefits
Ongoing personal and professional development opportunities.
Flexible paid time off, plus 12 paid holidays.
Premium healthcare plans — Medical, Dental, Vision — including HSA and FSA options.
Qualified 401(k) program.
Virtual happy hours and team-building events.
Company
Intact Technology
Intact Technology empowers IT leaders to deliver meaningful business outcomes through IT software consulting and managed services.
201-500 employees
H1B Sponsorship
Intact Technology has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (2)
2023 (1)
2022 (1)
2021 (4)
Funding
Current Stage
Growth StageLeadership Team
Randall Fulk
Chief Financial Officer
Kenric Wong
Chief Architect & Director, Architecture
Recent News
2025-11-24
Washington Technology
2025-04-05
2023-11-08
Company data provided by crunchbase