Highgate · 2 hours ago
Business Travel Sales Manager
Los Angeles, CA
Full-time
Onsite
Entry, Mid Level
2+ years expHighgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. The Business Travel Sales Manager is responsible for soliciting past and new business to ensure all Transient revenue, room night and average daily rate goals are achieved or exceeded.
Hospitality
Responsibilities
Manage accounts from all Corporate & Consortia feeder markets in Los Angeles & appropriate systems
Identify, qualify, solicit, negotiate and contract local and national accounts
Submit qualifiers and complete bid process during RFP season
Work closely and strategize with Global Sales Team to guarantee participation in the correct preferred hotel programs
Complete detailed rate loading sheets and test rates in system to ensure audits are passed and rates are loaded correctly in the system
Plan site inspections, client entertaining and sales trips as required
Create and implement quarterly sales action plan
Meet and exceed quarterly individual sales goals and annual hotel goals
Solicit potential clients for future business on an on-going basis using Agency360
Attend hotel and industry related events/functions, road shows and tradeshows
Entertain potential and existing clientele daily, weekly, monthly to develop and maintain relationships
Participation in annual marketing plan process
Attend all hotel required meetings and trainings
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel
Maintain high standards of personal appearance and grooming
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary
Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives
Must be able to maintain confidentiality of information
Must be able to effectively communicate both verbally and written with all level of employees and guests in an attentive, friendly, courteous and service oriented manner
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests
Must be able to multitask and prioritize departmental functions to meet deadlines
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner
Perform other duties as requested by management
Qualification
Required
At least 2 years of progressive Business or Leisure Travel hotel sales experience; or a 4 year college degree and at least 2 years of related experience; or a 2 year college degree and 4 or more years of related experience
Experience in luxury hotel direct sales required
Must be skilled in Windows, Company approved spreadsheets and word processing
Must be able to effectively communicate both verbally and written with all level of employees and guests in an attentive, friendly, courteous and service oriented manner
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests
Must be able to multitask and prioritize departmental functions to meet deadlines
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner
Attend all hotel required meetings and trainings
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary
Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives
Must be able to maintain confidentiality of information
Preferred
Opera property management systems experience preferred
Long hours sometimes required
Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects
Company
Highgate
Highgate is a United States-based real estate investment and hospitality management firm.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Trilantic North America
2014-10-08Private Equity
Leadership Team
Arash Azarbarzin
Chief Executive Officer
Graham Rumble
Chief Financial Officer | Family Office
Recent News
2025-07-08
Company data provided by crunchbase