Webull Financial · 19 hours ago
User Engagement Specialist
Saint Petersburg, FL
Full-time
Onsite
Entry, Mid Level
2+ years expWebull Financial is a leading digital brokerage platform committed to empowering individual investors. The User Engagement Specialist will manage and grow Webull’s presence across its in-app community and social media, engaging with users and communicating product updates.
AnalyticsFinTechMarket ResearchTrading Platform
Responsibilities
Own day-to-day management of Webull’s in-app community platform, ensuring an active, informative, and welcoming environment
Engage directly with users by responding to posts, questions, and discussions within the community
Communicate product updates, feature enhancements, campaigns, and initiatives to users in a clear, timely, and engaging manner
Partner with Product and Technology teams to position releases and initiatives into community-facing updates
Gather user feedback, sentiment, and insights from community conversations and surface learnings to internal stakeholders
Help shape and maintain Webull’s brand voice and tone across social and in-app community channels
Support community-driven education by sharing resources, FAQs, and learning content relevant to users
Monitor user engagement trends and help optimize content and conversation strategies over time
Qualification
Required
Bachelor's degree in marketing, communications, business, or a related field
2–5 years of experience in community management, social media, customer engagement, or digital marketing, ideally within fintech, financial services, or a regulated industry
Strong written communication skills with the ability to explain products and features clearly and concisely
Comfort engaging directly with retail users in public-facing environments
Familiarity with social media platforms and community tools
Ability to collaborate cross-functionally with Product, Marketing, Design, and Compliance teams
Highly organized, proactive, and comfortable managing multiple priorities
Preferred
Interest in investing, financial products, and user education is strongly preferred
Benefits
Comprehensive Health Coverage : 100% paid medical and dental insurance for employees and dependents, vision insurance, and more!
Financial Support : 401(k) match, commuter benefits for NY positions, and short-term disability coverage.
Work-Life Balance : Generous time off that increases with tenure, paid parental leave, personal days, sick time, volunteer days and company holidays.
Wellness & Pet Care : Fitness and wellness benefits, plus pet insurance for your furry friends.
Investing in Your Future: We provide tuition reimbursement to help you pursue relevant degrees, certifications, and training that align with your career goals.
Dynamic Office Perks : Catered breakfast (every Monday) and catered lunches (every Friday), fully stocked kitchens, and monthly happy hours to connect and collaborate.
Company
Webull Financial
At Webull, we believe that everyone should have an equal opportunity to control their own financial future.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2021-10-01Private Equity
Leadership Team
Anthony Denier
CEO
Shen Lu
Chief Operating Officer
Recent News
Investment News
2026-01-20
FX News Group
2026-01-16
2026-01-14
Company data provided by crunchbase