OneTouch Direct · 1 day ago
Sales & Customer Service Representative - TPA
Tampa, FL
Full-time
Onsite
Entry Level
$30K/yr - $60K/yr
1+ years expOneTouch Direct is a leading provider of contact center solutions in the nation, working with Fortune 500 companies to deliver excellent service. They are seeking a results-driven Sales & Customer Service Representative to engage with customers, address inquiries, and promote products and services while creating positive customer experiences.
Outsourcing/Offshoring
Responsibilities
Handle calls from customers professionally and efficiently
Resolve customer issues and inquiries, ensuring complete satisfaction
Identify upselling and cross-selling opportunities during customer interactions
Maintain accurate records of customer interactions and transactions
Collaborate with team members to enhance service delivery and customer engagement
Qualification
Required
1+ years of experience in sales and customer service preferred
Strong communication skills—both verbal and written
Ability to work well in a team-oriented, fast-paced environment
Proficiency in Microsoft Office
Excellent problem-solving skills and a customer-focused mindset
A positive attitude and a drive to achieve sales targets
Benefits
Health Care Plan (Medical, Dental & Vision)
Paid training & development
Company
OneTouch Direct
As a trusted global outsource provider, we know connection is a universal language.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Joe Moloughney
Executive Vice President, Information Technologies & Chief Security Officer
Company data provided by crunchbase