First Community Credit Union · 10 hours ago
Assistant Branch Manager 1
Milton-Freewater, OR, US
Full-time
Onsite
Entry, Mid Level
$23/hr - $38/hr
2+ years expFirst Community Credit Union is a financial institution dedicated to providing exceptional service and a wide array of financial products. The Assistant Branch Manager 1 role is essential for managing branch operations, delivering credit union products, and fostering relationships with members to enhance their banking experience.
BankingCredit CardsFinancial ServicesInsurance
Responsibilities
Responsible for the sales and delivery of Credit Union products and services to new and existing members; including granting consumer loans, opening new accounts, encouraging the use of technology, referring specialized products and services to appropriate departments (i.e. mortgage loans, investment services, commercial loans)
Assists in the overall management of branch operations including the dissemination of information and directions from Leadership to staff ensuring that the branch runs smoothly and member service expectations are met
Develop a working knowledge of all staff positions within their area of responsibility. Actively demonstrate by working in these positions periodically, especially as a Financial Service Representative or Teller to assist during busy times and when staff is out of the office
Stay abreast of branch financials, loan growth and membership growth. Participates and assists with setting and attaining branch goals that support companywide objectives
Comply with approved loan policy and loan procedures and guidelines, while making sound recommendations to the appropriate approval authority on all loans outside of established lending authority
Responsible for compliance with all applicable Credit Union policies at the branch level, manage security, and reporting any exceptions to the appropriate supervisor
May be trained as a Mortgage Loan Officer and registered with NMLS, or may assist MLO by acquiring preliminary information. Gather and relay that information to the MLO to expedite the member’s needs in order for the MLO to process and serve the member’s requests efficiently
Ensure audits & compliance of the branch meet standards of the credit union
Completes required compliance training in a timely manner and comply with all applicable regulations including Reg. Z, B, D, E, DD, CC, P, BSA, OFAC, HMDA, FCRA, and the USA PATRIOT Act
Demonstrate the ability to balance ATMs, ITMs, TCRs (if applicable), to problem-solve basic operating issues, and to train others as appropriate
Assist with controlling operational expenses incurred in the daily operation of the branch. This includes staffing at a level that maximizes quality service to the members
Responsible for maintaining positive communication between the members and branch employees, as well as relations between branch employees themselves
Manage all employees assigned to the branch operations and performs management functions, i.e., monitors department work schedule and coverage, time sheets and other related issues
Assist with creation of content and conducts group and individual training for sales and service, branch operations, and compliance with regulations, policy, and procedures to ensure the growth and development of the branch staff, and the ensure operational procedures are reviewed
Assists with interviewing and giving recommendations during the hiring process for the branch
Assists in writing and delivering the department’s employee evaluations, the rewarding of exemplary performance, and the recommendation of salary increases to Senior Leadership Team for those employees supervised
Responsible for recommending and implementing disciplinary actions up to and including terminations once approved by Administration
Be willing to perform any duty (beyond Essential Functions above) as assigned
Represents the Credit Union with honesty, integrity and trust at all times
Demonstrate the ability to handle various situations and issues as they relate to members, staff, management, volunteers, vendors, and others encountered in the daily operations of the Credit Union
Ability to solve problems and make decisions within responsibility level
Provide exemplary service and foster teamwork throughout the credit union
Must demonstrate a positive attitude, a professional image, and be self-motivated and have the ability to manage multiple projects and tasks simultaneously
Demonstrate a working knowledge of Microsoft Window applications and excellent computer literacy
Keep abreast of and implement as directed by Leadership any changes dictated by regulations, rules, and laws to ensure compliance within your area of responsibility
Develop and recommend to Leadership innovations and strategies that will enhance the operation within your area of responsibility. Be a creative thinker
Attend all required meetings unless prior approval is granted
Maintain punctuality while adhering to the assigned work schedule (a typical work schedule may go beyond branch hours)
Qualification
Required
Associate Degree in Business Administration, or related field; or two years of related work experience in a financial institution with progressively responsible duties
Excellent oral and written communication skills
Successful interpersonal skills
Ability to work well with all First Community team members
Ability to develop relationships with members, small businesses, and community leaders
Thorough understanding of First Community's products and services
Ability to articulate and champion First Community's values, vision and mission
Company
First Community Credit Union
First Community Credit Union is a financial institution that offers loans, online banking, credit cards and insurance services.
201-500 employees
Funding
Current Stage
Growth StageRecent News
2026-01-07
2025-06-05
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