Five9 · 3 hours ago
Senior Director, Field & Partner Marketing
United States
Full-time
Remote
Director/Executive
$154K/yr - $338K/yr
10+ years expFive9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. They are seeking a Senior Director of North America Field & Partner Marketing to lead and scale regional go-to-market execution across Field Marketing and Partner Marketing, with a focus on pipeline creation, acceleration, and revenue impact.
Call CenterCustomer ServiceEnterprise SoftwareSaaSSales
Responsibilities
Own the North America Field Marketing strategy, aligned to regional sales priorities, territories, segments, and GTM motions
Design and execute scalable, high-impact field marketing programs, including regional events, executive engagements, roadshows, field webinars, and account-based initiatives
Partner closely with regional sales leadership to support territory planning, pipeline creation, deal acceleration, and forecast confidence
Drive measurable field marketing outcomes across TQLs, SAOs, and bookings, ensuring field programs directly influence pipeline velocity and revenue growth
Ensure field initiatives are integrated with digital, ABM, and lifecycle marketing to deliver cohesive, multi-touch buyer journeys across the funnel
Own the North America Partner Marketing strategy, driving partner-sourced and partner-influenced pipeline across resellers, agents, and strategic partners
Lead partner co-marketing initiatives that increase deal registrations, TQLs, SAOs, and bookings, aligned to regional sales goals
Oversee partner recruitment, enablement, and activation programs in close partnership with Sales and Partner leadership
Manage MDF strategy, governance, and optimization, ensuring investments drive high-quality pipeline and measurable ROI
Lead, mentor, and scale high-performing Field Marketing and Partner Marketing teams, fostering strong collaboration and shared accountability for revenue outcomes
Develop integrated, full-funnel GTM programs that connect field, partner, and digital motions into a unified regional execution model
Own attribution, measurement, and reporting for field and partner marketing, providing clear visibility into TQLs, SAOs, pipeline, bookings, and ROI
Partner cross-functionally with Sales, Growth Marketing, Product Marketing, Revenue Operations, and Digital teams to ensure tight GTM alignment and execution excellence
Continuously optimize programs based on performance data, pipeline insights, and feedback from sales and partners
Qualification
Required
10+ years of experience across field marketing and partner/channel marketing in B2B environments, with significant North America scope
Proven track record of building and scaling field marketing programs that drive TQLs, SAOs, and revenue impact
Strong experience leading partner or channel marketing motions tied directly to sales outcomes
Demonstrated people leadership experience managing multi-team, regional organizations
Deep understanding of regional GTM strategy, sales alignment, ABM, and multi-touch campaign execution
Data-driven mindset with experience in attribution modeling, pipeline reporting, and performance optimization
Exceptional cross-functional leadership and executive communication skills
Benefits
Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost.
Short & Long-Term Disability
Basic Life Insurance
401k saving plan with employer matching
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents
Generous employee stock purchase plan
Paid Time Off
Company paid holidays
Paid volunteer hours
12 weeks paid parental leave
Company
Five9
Five9 is a cloud-based call center software company that specializes in sales, marketing, and customer service. It is a sub-organization of Five Rivers Solutions.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$861.6MKey Investors
Oaktree Specialty LendingSapphire VenturesAdams Street Partners
2024-02-28Post Ipo Debt· $747.5M
2014-04-04IPO
2014-03-10Debt Financing· $30M
Leadership Team
Jonathan Rosenberg
CTO and Head of AI
Roger Venning
Vice President, Engineering
Recent News
Destination CRM
2026-01-16
2026-01-14
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