OPS NETWORK SUPPORT ANALYST - 72901451 jobs in United States
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State of Florida · 1 day ago

OPS NETWORK SUPPORT ANALYST - 72901451

The State of Florida is seeking an OPS Network Support Analyst to provide technical assistance to computer system users. The role involves answering questions and resolving computer problems for clients, as well as supporting the department’s information technology network.

Government Administration

Responsibilities

Providing technical assistance to computer system users
Answering questions or resolving computer problems for clients in person, via telephone, or from remote locations
Providing assistance in the use of computer hardware and software, including printing, installation, office productivity software, electronic mail, and operating systems
Supporting the department’s information technology network
Demonstrating basic knowledge and understanding of the fundamentals of a PC
Applying knowledge and understanding of PC fundamentals in the installation, testing, diagnosing, and repairing PCs
Demonstrating basic knowledge and understanding of networking concepts
Applying knowledge and understanding of networking concepts in the installation, testing, diagnosing, and repairing of workstations in a network environment
Interfacing with internal/external customers to provide information, explain procedures, answer questions, and provide support

Qualification

PC FundamentalsNetworking ConceptsTechnical AssistanceCustomer ServiceCommunicationTeamwork

Required

Demonstrate basic knowledge and understanding of the fundamentals of a PC
Apply knowledge and understanding of PC fundamentals in the installation, testing, diagnosing, and repairing PC's
Demonstrate basic knowledge and understanding of networking concepts
Apply knowledge and understanding of networking concepts in the installation, testing, diagnosing, and repairing of workstations in a network environment
Interface with internal/external customers in order to provide information, explain procedures, answer questions and provide support
Sedentary work and repetitive motion
Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects
Successful completion of background screening will be required for this position

Company

State of Florida

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The State of Florida is an online telephone and email directory for state government agencies and employees in Florida.

Funding

Current Stage
Late Stage

Leadership Team

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Richard Herstein, MD, MHA, MBA
Chief Hospital Administrator (CEO) and Chief Medical Officer (CMO)
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Jimmy Patronis
Chief Financial Officer
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