T-Mobile · 16 hours ago
Sr Channel Planning & Programs Manager | Labor Strategy
Bellevue, Washington
Full-time
Onsite
Senior Level
$107K/yr - $193K/yr
7+ years expT-Mobile is a leading telecommunications company committed to investing in its employees. The Senior Channel Planning & Programs Manager will drive the execution of workforce management programs and operational processes across T-Mobile’s retail footprint, ensuring effective collaboration and program execution.
InternetMobileTelecommunicationsWireless
Responsibilities
Run the day-to-day execution of labor-related programs
Own workback plans, risk tracking, and follow-through—especially for initiatives with executive visibility
Ensure stakeholders are clear on deliverables, timelines, and dependencies
Apply WFM fundamentals to guide decisions and prioritize work Pressure-test asks against headcount, earned hours, and forecast principles Serve as a thought partner to the Retail Labor Strategy team
Lead cross-functional conversations without direct authority Partner with Analytics, Systems, Finance, HR, and Field Ops to connect execution with strategy Be the go-to person who keeps projects moving, blockers cleared, and teams aligned
Build lightweight, repeatable structures that make execution smoother and more predictable Drive field intake and labor-related process documentation (e.g., SharePoint, RRP intake) Reduce one-off work by scaling repeatable solutions
Qualification
Required
High School Diploma/GED (Required)
Data Analysis Proven ability to analyze data from existing systems and multiple sources, consolidate results, create a comprehensive picture, and make/present informed recommendations (Required)
Negotiation Excellent influencing and negotiation skills (Required)
Project Management Strong project management, analysis, and execution skills -- resulting in track record of successful achievements. (Required)
Problem Solving Demonstrated use of innovative yet analytical approaches to problem solving. (Required)
Software Basic computer skills and knowledge of common business applications (web browsers, Outlook, Excel, Word, and PowerPoint, etc.) (Required)
7+ years of experience in sales operations, strategy, and/or program management. Tech industry preferred. (Preferred)
Retail/wireless sales/service experience a plus (Preferred)
Strong project or program management skills—especially across distributed teams or functions (Preferred)
Proven ability to juggle multiple initiatives without missing the details (Preferred)
Comfort navigating ambiguity, shifting priorities, and fast decision-making (Preferred)
Strong written and verbal communication (Preferred)
High accountability (Preferred)
Benefits
Annual stock grant
Employee stock purchase plan
401(k)
Access to free, year-round money coaches
Medical, dental and vision insurance
Flexible spending account
Employee stock grants
Paid time off
Up to 12 paid holidays
Paid parental and family leave
Family building benefits
Back-up care
Enhanced family support
Childcare subsidy
Tuition assistance
College coaching
Short- and long-term disability
Voluntary AD&D coverage
Voluntary accident coverage
Voluntary life insurance
Voluntary disability insurance
Voluntary long-term care insurance
Mobile service & home internet discounts
Pet insurance
Access to commuter and transit programs
Company
T-Mobile
T-Mobile is a telecommunications company that provides wireless communication services, including mobile phone and internet services. It is a sub-organization of Deutsche Telekom.
10001+ employees
H1B Sponsorship
T-Mobile has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (533)
2024 (457)
2023 (433)
2022 (674)
2021 (522)
2020 (320)
Funding
Current Stage
Public CompanyTotal Funding
$17.37B2026-01-05Post Ipo Debt· $2B
2025-10-06Post Ipo Debt· $2.8B
2024-09-23Post Ipo Debt· $2.5B
Leadership Team
John Saw
President of Technology, Chief Technology Officer
Peter Osvaldik
EVP & CFO
Recent News
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