Best Friends Animal Society · 12 hours ago
Hospitality & Visitor Experience Intern
Kanab, UT
Internship
Onsite
Intern
$16/hr - $16/hrBest Friends Animal Society is dedicated to creating a world with no more homeless pets, and they are seeking a Hospitality & Visitor Experience Intern to support their mission. The intern will assist in various visitor experience operations, including hospitality, tours, and volunteer engagement at the Best Friends Sanctuary in Kanab, Utah.
EducationGovernmentNon Profit
No H1B
Responsibilities
Greet Roadhouse guests in a warm and inviting manner, answer inquiries via phone/email, and provide information on Sanctuary and local attractions, tours, and services
Oversee daily Roadhouse & Mercantile operations including checking-in/out of guests, assisting guests with recommendations, requests and local activities, processing of payments and other guest-oriented tasks as needed. Resolve guest issues and ensure complete guest satisfaction
Communicate with housekeeping and maintenance departments to ensure prompt responses to guests' needs
Assist with merchandising and maintaining an attractive retail space in the Mercantile and Sanctuary gift shop
Perform routine manual tasks to maintain cleanliness, sanitary conditions, and appearance inside and outside of guest rooms and common areas while also interacting regularly with the guest, their accompanying pets, and other Roadhouse and Best Friends team members
Support Welcome Center operations including but not limited to, answering phone calls, scheduling tours, handling of animals, and receiving donations
Shadow cafe staff to learn basic meal prep and catering, host duties, event venue set up and booking
Assist with volunteer recruitment, scheduling and management, event coordination and promotion and data management
Participate in community events to promote the Sanctuary, animal adoptions, and spread awareness of the Best Friends’ mission
Qualification
Required
Strong desire to work in the hospitality or tourism industry. Previous experience preferred but not required
Proficient computer skills are required. Microsoft Office, Outlook, and Google Docs are preferred
Ability to receive and provide constructive feedback, and a commitment to learning and improvement
Professional work ethics and independent time management skills
Commitment to communication, cooperation, and collaboration
Comfortable with or open to developing public speaking skills
Resourcefulness, adaptability, and problem-solving skills
Must be able to routinely lift up to 60 pounds and perform daily strenuous and/or repetitive activities including sweeping, mopping, bending, stooping, lifting, reaching, walking, and working at computers (typing, hand motions)
Must be comfortable with potential contact with hay, dust and other allergens
Must be comfortable with interaction with animals of all kinds; personal or Sanctuary owned
Must be comfortable with potential exposure to animal injury, illness, and/or death
Must have reliable transportation to get to, from, and around the Sanctuary. There is no public transportation in Kanab
Preferred
Previous experience in the hospitality or tourism industry
Microsoft Office, Outlook, and Google Docs proficiency
Company
Best Friends Animal Society
Best Friends Animal Society is a nonprofit organization,operates the nations largest sanctuary for homeless animals,provides adoption.
Founded in 1984
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$2.31MKey Investors
Maddie's Fund
2023-06-28Grant· $0.03M
2022-12-23Grant· $0.78M
2019-07-17Grant· $1.5M
Leadership Team
Gregory Castle
CEO Emeritus
Julie Castle
Chief Executive Officer
Recent News
Morningstar.com
2026-02-04
2025-12-17
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