PNC · 6 hours ago
Loan Support Analyst Senior- Workflow Coordinator - ABF Servicing
Home Location-PA (PAH01)
Full-time
Hybrid
Mid, Senior Level
1+ years expPNC is a leading financial services institution that values its people as its greatest asset. The Loan Support Analyst Senior - Workflow Coordinator role involves monitoring and managing incoming notices from Agent Banks and Clients, ensuring accurate routing and processing of notices to Loan Analysts, and providing support for transaction processing and documentation.
BankingFinanceFinancial Services
No H1B
Responsibilities
Serves as the first line of defense for monitoring incoming notices from Agent Banks and Clients by managing assigned mailboxes
Review, save, and route notices accurately to the appropriate Loan Analyst for timely processing
Deliver high priority notices to the correct Loan Analyst with exceptional attention to detail, ensuring accurate identification of: Effective date, Transaction type, Customer name
Save advance notices using established standard naming conventions in both the shared drive and SharePoint
Communicate closely with Loan Analysts to interpret and clarify notices, as Loan Analysts rely on Workflow Coordinators for 100% accuracy
Assist Loan Analysts with researching notices and resolving discrepancies as needed
Executes varied and complex transactions/processes utilizing standard procedures
Processes and/or reconciles varied and complex transactions in accordance with established policies and procedures
Partners with internal and/or external business partners to route communications, documents or other action items to complete transactions
Identifies and may resolve exceptions; escalates appropriately
May interact with customers and have assigned accounts or portfolio
Ensures the appropriate materials and documentation are available to complete transactions
May assist with training/coaching of new hires
May serve as a subject matter resource for the team
Provides responses and documentation to inquiries and ad hoc requests
Completes research and provides feedback on workflow and work received
Reviews transactions and related documents and verifies work processes to ensure completeness, accuracy and conformance to established service levels and applicable policies and procedures
Qualification
Required
Highly motivated, driven, and detail oriented professional who thrives in a fast paced, high energy team environment
Strong ability to manage high volumes of work while maintaining accuracy under pressure
Excellent critical thinking skills with the ability to follow established procedures precisely
Strong note taking, organizational, and communication skills
Collaborative mindset with a desire to contribute ideas and support innovative solutions
Roles at this level typically require a university / college degree with < 1 year of professional experience and/or successful completion of a formal development program
In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered
Bachelors
Preferred
Analytical Thinking
Capital Management
Compliance Requirements
Documentations
Due Diligence
Loan Documentation
Regulatory Compliance
Risk Mitigation Strategies
Benefits
Medical/prescription drug coverage (with a Health Savings Account feature)
Dental and vision options
Employee and spouse/child life insurance
Short and long-term disability protection
401(k) with PNC match
Pension and stock purchase plans
Dependent care reimbursement account
Back-up child/elder care
Adoption, surrogacy, and doula reimbursement
Educational assistance, including select programs fully paid
A robust wellness program with financial incentives
Maternity and/or parental leave
Up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
Between 15 to 25 vacation days each year, depending on career level and years of service
Company
PNC
PNC is a financial service company providing bank deposits products and services to its community.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1975-11-17IPO
Leadership Team
Keith Hayes
SVP, PNC Aviation Finance
M
Michael Gaber
Senior Vice President - Originations
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