Technical Analyst jobs in United States
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Lifepoint Health® · 15 hours ago

Technical Analyst

Lifepoint Health is committed to empowering a diverse workforce that impacts healthcare across communities. The Technical Analyst role involves supporting incident and request resolution, performing assessments, and providing end-user training and support for application software and infrastructure components.

Health CareHospitalMedicalRehabilitation
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H1B Sponsor Likelynote

Responsibilities

Enters support requests into tracking system and assigns ticket number
Interviews customer to determine nature and scope of the customer's issue, and the appropriate response
Diagnoses, resolves and closes customer issues according to service level guidelines for basic incidents and requests
Promptly escalates issues to higher level technical support or management when necessary
Provides end-user desktop training and minor hardware/peripheral repair as appropriate
Provides support desktop operating systems and assists with account access, password resets, and user access privileges
Provides after hours and on-call support as needed

Qualification

Decisive judgmentDesktop supportCritical thinkingCustomer serviceBasic incident resolution

Required

High school diploma or equivalent
Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision
Must be able to work in a stressful environment and take appropriate action
Valid driver's license in State of Michigan

Preferred

Associate's degree

Benefits

Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
Competitive Paid Time Off
Employee Assistance Program – mental, physical, and financial wellness assistance
Tuition Reimbursement/Assistance for qualified applicants
And much more...

Company

Lifepoint Health®

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Lifepoint Health is a leading healthcare provider that serves patients, clinicians, communities and partner organizations across the healthcare continuum.

H1B Sponsorship

Lifepoint Health® has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (2)
2020 (2)

Funding

Current Stage
Public Company
Total Funding
$1.9B
2024-05-09Debt Financing· $800M
2023-09-29Debt Financing· $1.1B
2018-07-23Acquired

Leadership Team

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Jason Zachariah
Chief Operating Officer/EVP
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Jennifer Peters
Executive Vice President Chief Administrative and Legal Officer
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Company data provided by crunchbase