Cargomatic · 2 hours ago
Operations Coordinator
Bloomington, CA
Full-time
Onsite
New Grad, Entry Level
$25/hr - $30/hrCargomatic is revolutionizing the transportation industry with its AI-enabled platform for local freight. The Operations Coordinator will support daily terminal and delivery operations, ensuring smooth dock launches and high levels of on-time performance while providing customer and driver support.
LogisticsPublic TransportationShippingTransportation
Responsibilities
Provide high-level customer service and operational support
Support drivers and serve as a primary point of contact during daily operations
Coordinate with dock supervisors to ensure successful daily dock launches
Lead and coordinate drivers to maintain on-time pickup and delivery performance
Maintain accurate driver records, including times, routes, and special handling instructions
Manage KPIs, open job reports, and daily POD reconciliation
Oversee pickup dispatch management, including B2B and B2C assignments
Support key customer accounts and provide ETAs as requested
Manually build jobs when required and input rate adjustments
Track and trace shipments to ensure service expectations are met
Provide ad-hoc delivery and pickup coverage as needed
Attend weekly operations meetings and support continuous improvement initiatives
Qualification
Required
Strong written and verbal communication skills
Demonstrated experience in customer support and customer satisfaction
Ability to think on your feet and problem-solve in real time
Ability to learn quickly and adapt to new tools, systems, and processes
Intermediate to advanced working knowledge of Microsoft Excel
Strong analytical, organizational, and problem-solving skills
Comfort working in a fast-paced environment with shifting priorities
Ability to prioritize tasks and operate with a strong sense of urgency
Preferred
Previous dispatch, transportation, or logistics experience
Bilingual in Spanish
Benefits
Medical, dental, and vision coverage with multiple plan options, including HSA-eligible plans
Company-paid life insurance and short- and long-term disability coverage
Flexible spending accounts and dependent care savings options
Employee Assistance Program with confidential counseling, legal, and financial resources
Wellness programs and benefit advocacy support
Company
Cargomatic
Cargomatic is a platform for connecting local shippers and local truckers in real-time.
Founded in 2013
51-200 employees
H1B Sponsorship
Cargomatic has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (1)
2023 (4)
2022 (6)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
$55.83MKey Investors
Warburg PincusMorado VenturesCanaan Partners
2022-06-08Series Unknown
2021-07-22Series D
2018-08-15Series B· $35M
Leadership Team
Brett Parker
Co-Founder
Jonathan Kessler
Co Founder and Board Observer
Recent News
2025-03-14
2024-01-24
Company data provided by crunchbase