Hyatt Regency · 21 hours ago
Area IT (Information Technology) Analyst - Starting at $70K
Hyatt Regency is seeking an Area Information Technology Analyst to support their hotels primarily in Houston. The role involves providing exceptional customer service and IT support, maintaining local networks, and assisting with various technology-related tasks.
Hospitality
Responsibilities
Provide hardware support for Dell and Lenovo desktops and laptops, including peripherals such as monitors, keyboards/mice, docking stations, and printers
Support software including operating systems, property applications, and user-specific applications
Complete technology refreshes of End-of-Life (EOL) equipment, including migration of user-specific data, network devices, and core applications
Maintain hardware inventory for all end-user devices including desktops, laptops, and printers
Utilize the ServiceNow ticketing system to track challenges or changes within the IT environment
Configure and troubleshoot mobile devices (Android, iOS)
Perform other tasks as assigned by the Area Information Technology Manager
Qualification
Required
Associate's degree in information systems or a related field; equivalent experience may be considered
Ability to lift and move computer equipment up to 50 lbs
Strong verbal and written communication skills
Excellent attention to detail and ability to manage multiple tasks in a fast-paced environment
Proficiency with Windows environments, including Windows Server and Microsoft Office
Knowledge of LAN/WAN protocols
Preferred
Experience with Active Directory, Microsoft Intune, and SharePoint (preferred)
Experience with PMS and POS systems (preferred)
Experience with enterprise platforms such as ServiceNow, Opera, Oracle, or Omada (preferred)
Previous hospitality experience (preferred)
Flexible schedule (AM/PM, Weekends, Holidays, and On-Call as needed)
Benefits
Complimentary hotel room nights at Hyatt hotels worldwide.
Unlimited colleague and friends & family discounted room rates.
Bereavement and jury duty pay.
Vacation, sick leave, and new child leave.
Medical, dental, and vision insurance; discounted prescriptions; life and disability insurance; flexible spending account.
401(k) Retirement Savings Plan with employer match.
Employee Stock Purchase Plan.
Complimentary employee meals.
Direct deposit.
Competitive wages.
Company
Hyatt Regency
Hyatt Regency created a place designed around the power of meaningful connections.
H1B Sponsorship
Hyatt Regency has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (2)
Funding
Current Stage
Late StageTotal Funding
unknown2006-02-13Acquired
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