HHAeXchange · 19 hours ago
Site Reliability Architect
United States
Full-time
Remote
Senior Level, Lead/Staff
$170K/yr - $185K/yr
10+ years expHHAeXchange is the leading technology platform for home and community-based care, dedicated to transforming the healthcare space. The Site Reliability Architect will lead the technical strategy for reliability and resiliency across the enterprise SaaS-based ecosystem, focusing on proactive cloud system design and mentoring SRE engineers.
Health CareSaaSSoftware
Responsibilities
Architect with a resiliency-by-design intent, for self-healing, fault-tolerant systems, focusing on proactive readiness rather than reactive correction
Operate within a secure high-volume, high-volatility application environment, utilizing advanced networking and compute structures, in cloud hosted environments (AWS/GCP)
Move the organization from "firefighting" to a proactive culture through habits and systems supporting feature flagging, production readiness reviews, architectural decision records, and chaos engineering
Support the incident management practice, mentoring SREs and Software engineers alike in utilizing our monitoring and observability toolsets for effective troubleshooting
Define SLIs, SLOs, and error budgets that balance feature velocity with platform stability, supporting a shift to service ownership
Underscore an automation-first perspective using Terraform, CDK, and other cloud-formation infrastructure as code toolsets to ensure repeatable, audit-ready environments
Other duties as assigned by supervisor or HHAeXchange leader
Qualification
Required
Bachelor's or Master's degree in Computer Science, Information Systems, or related field and applicable experience
10 + years in SRE/DevOps with 4 of that in an enterprise SaaS environment
4+ years in software development contributing to a SaaS-based, cloud-hosted product line
Proven track record in a distributed SaaS environment managing multi-cloud or multi-region workloads
Proficiency in modern cloud networking, including DNS, TCP/IP, Load Balancing, and Zero Trust security models
Strong coding skills in Go, Python, Java, C#, or others, to build internal reliability tools and automate complex operational workflows
Expert-level knowledge of Kubernetes (EKS/GKE) architecture, including multi-cluster management and stateful workloads
Ability to optimize cloud spend while maintaining high performance and reliability
Experience operating in a DevSecOps context with compliance guardrails (e.g., GDPR, HIPAA, HITRUST) across varied infrastructures
Willingness to explore and adopt AI tools responsibly to enhance productivity and innovation in your role
Benefits
Competitive health plans
Paid time-off
Company paid holidays
401K retirement program with a Company elected match
Including other company sponsored programs
Company
HHAeXchange
At HHAeXchange, we believe that healthcare should be simple, effective, and transparent.
501-1000 employees
H1B Sponsorship
HHAeXchange has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (3)
2023 (6)
2022 (6)
2021 (3)
2020 (7)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
HgWincove
2021-09-14Private Equity
2019-01-08Private Equity
2019-01-01Acquired
Leadership Team
Paul Joiner
Chief Executive Officer
Dan Ahrens
Senior Vice President Customer Success
Recent News
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