DOLCE&GABBANA · 2 hours ago
DGB Americas Key Account Manager Ecommerce
United States
Full-time
Remote
Mid Level
3+ years expDOLCE&GABBANA is seeking a Key Account Manager for their Retailer Ecommerce division. This role is responsible for developing and executing sustainable growth plans for the brand at various Retailer.com accounts, while managing relationships and collaborating with cross-functional teams to achieve business goals.
ApparelFashionJewelryShoesShopping
Responsibilities
Deliver innovative E-Commerce brand plans that drive digital/e-commerce retail sales growth and penetration goals
Develop the Joint Business Plan for Retailer.com in collaboration with the Retailer and Key Account Manager, leveraging brand/category and marketing objectives
Share E-commerce best practices and provide recommendations for the Brand tailored to each Retailer
Analyze data and KPIs to provide strategic recommendations and identify growth opportunities
Monitor customer feedback, ratings, and reviews to identify areas of improvement and opportunity
Ensure Retailer sites execute the Brand aligned with Brand guidelines, including assets, pricing, and campaign execution
Negotiate strong visual presence on Retailer e-commerce platforms
Ensure correct coordination and resource allocation for e-commerce execution
Ensure marketing activities support events, promotions, and brand initiatives
Partner closely with Marketing and Planning to make strong decisions on marketing, assortment, sampling, sets, exclusives, and GWPs tailored to the Retailer’s online consumer
Ensure stock and sales plans are aligned to meet overall sales objectives in collaboration with the Account and Sales Planning team
Monitor Retailer sites to ensure there are no out-of-stocks and flag risks early
Own key P&L items related to Retailer e-commerce spending (in collaboration with VP of Account Management) to maximize ROI and sales
Own seasonal/annual targets (retail sales, net sales, co-op, promo, GWP, sets) and shape execution on Retailer.com
Collaborate with Finance on Retailer e-commerce P&Ls (prepared by Finance) to analyze opportunities for increased profitability
Qualification
Required
3+ years relevant Retailer Ecommerce/Digital experience
Expertise to translate consumer insights and unique retailer strategies into key action steps
Strategic thinker and able to develop a cohesive and clearly articulated strategy to drive the brand in each one of the different Retailer's Ecomm
Extensive business acumen and financial ability (i.e., P&L management, business drivers, building new channels/growth, savvy with business analyses) and analytical thinking
Solid understanding of primary levers and components to successfully manage accounts
Self-motivated, results oriented, creative thinker
Strong communication, presentation skills and organizational skills
Analytical skills to use data to drive decision making for optimizing online sales
Strong negotiation skills
Proven Experience in Retailer Ecomm Key Account management for Department Store/Prestige Retailers
Teamwork attitude
Able to work in a new/fast growing company with capacity to influence and improve processes
Able to build the future of DG Beauty on Retailer Ecomm
Familiarity with online marketing tools including social media advertising, email marketing SEO and SEM
Proficient computer skills necessary (Word, Excel, PowerPoint, Outlook etc.)
Company
DOLCE&GABBANA
Milan, 1984: a plaque outside a small office shows the surnames Dolce&Gabbana, almost as if it were a professional studio.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$170.7M2025-06-02Debt Financing· $170.7M
Leadership Team
Paolo Rosellini
Managing Director Dolce&Gabbana Beauty Americas (USA, TR, Latam/Canada)
Recent News
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