Western National Insurance · 23 hours ago
Office Support Specialist
Seattle,WA,US
Full-time
Hybrid
New Grad, Entry Level
$21.50/hr - $26/hrWestern National Insurance Group is a private mutual insurance company with over 120 years of experience in property-and-casualty insurance. They are seeking an Office Support Specialist to provide administrative and clerical support to the department and office, including processing applications, managing records, and ensuring a positive customer experience.
Auto InsuranceCommercial InsuranceInsurance
No H1B
Responsibilities
Performs duties that are routine and clerical in nature
Processes new business applications and legal notices
Keeps accurate and current records of new business applications in designated systems that are accessible to others
Opens, sorts, and delivers daily mail to the appropriate person or department
Scans documents into designated systems that are accessible to others
Assembles and folds paperwork, stuffs envelopes, and prepares mailings
Weighs, meters, and prepares outgoing mail and packages for pick up or drop off at the post office
Performs special projects and other duties as assigned to support the underwriting department and the office
Seeks relevant information and answers to key questions from defined sources
Applies knowledge to help solve problems
Contacts other internal departments and team members
Consistently acts according to our customer experience standards, including responding quickly, maintaining a positive attitude, building rapport, demonstrating empathy, managing the customer’s expectations, using the proper communication channel for the situation, and taking ownership to ensure the customer’s issue is resolved
Qualification
Required
Good communication skills
Demonstrated ability to pay attention to details
Proficient use of various core systems, office and computer equipment, and software packages
High school diploma or equivalent
Preferred
Ability to follow processes
Time management skills and the ability to meet deadlines
Benefits
Medical insurance plan options and other standard employee benefits, including dental insurance, vision benefits, life insurance, disability insurance, and more!
Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA)
401(k) Plan (participants are eligible for 100% matching on the first 6% of their contributions)
Wellbeing Program, including onsite fitness studio
Paid Time Off – including holiday, vacation, and volunteer
100% company-paid tuition reimbursement for approved job-relevant coursework and access to The Institutes (Risk and insurance education)
Paid parental leave
Bonus opportunities
Company
Western National Insurance
Western National Insurance provides insurance products and services to individuals and businesses.
Founded in 1900
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Richard Long
President CEO
Pete Corning, CPA
Chief Financial Officer
Company data provided by crunchbase