Autodesk · 4 hours ago
AI & Platform Services Manager
Boston, MA, USA
Full-time
Hybrid
Mid, Senior Level
$83K/yr - $149K/yr
5+ years expAutodesk is a company that designs experiences to unlock value for customers, and they are seeking an AI & Platform Services Manager to lead the development of service offerings for education customers. This role involves defining, designing, and operationalizing services that leverage AI capabilities and platform services, while collaborating with various teams to ensure these offerings meet educational needs.
3D TechnologyArchitectureConstructionManufacturingSoftware Engineering
Responsibilities
Start strong: you will design and launch education-focused, horizontally scoped offerings that connect Autodesk’s AI, platform services, and product portfolio to measurable educational outcomes (learning outcomes, adoption, institutional adoption, and curriculum integration)
Design end-to-end services offerings for education customers that span multiple product lines and leverage Autodesk platform services
Define the expected customer experience, success outcomes and proposed delivery model for each offering, document journey maps, deliverables, templates, business model and pricing considerations
Partner with Platform & Engineering teams and Product teams to translate capabilities and AI features into deliverable, repeatable services
Collaborate with Education and Industry teams to ensure offerings meet the needs of instructors, learners, institutions and education buyers
Define success metrics (e.g., time-to-value, adoption, NPS, license consumption, learning outcomes)
Use customer and stakeholder feedback, market data, and competitive insight to prioritize offering roadmaps and to evolve content, scope and pricing
Provide program management for offering design, pilot and scale phases; create launch checklists, enablement plans and risk mitigations required for regionally compliant deployments
Ensure offerings consider privacy, security and ethical use of AI within education contexts, and coordinate with Trust/Privacy teams as required
Build and maintain relationships with key academic partners, resellers and platform partners to enable broader distribution and co-deliveries
Qualification
Required
5+ years relevant experience in Service/Offering Design, Professional Services, Consultancy or Product Management for services
Demonstrated experience designing and launching professional services or success offerings for enterprise SaaS or platform businesses, ideally with cross-product (horizontal) scope
Practical experience translating platform capabilities and API products into repeatable service deliverables
Direct experience or strong domain knowledge of the education sector (K-12, Vocational, Higher Education, academic programs and edtech), including procurement cycles, LMS/platform integration patterns and curriculum needs
Knowledge of customer journey mapping, experience design and how to operationalize experience across global delivery teams
Proven ability to work effectively with global and virtual teams and to influence cross-functional stakeholders
Strong program management skills with a track record of launching scalable offerings
Preferred
Experience working academic IT systems
Experience in edtech, academic partnerships, or with institutional procurement and academic licensing models
Experience with platform engineering teams, API product managers, or developer experience teams
Previous experience designing services that incorporate AI/ML elements including ethical considerations, data governance, and model monitoring
Familiarity with education research design or methods to evaluate learning outcomes
Experience with partner enablement (systems integrators, resellers, academic partners) and GTM motion for professional services
Advanced degree in education technology, instructional design, product management, business, or related field
Benefits
Health and financial benefits
Time away and everyday wellness
Annual cash bonuses
Commissions for sales roles
Stock grants
Comprehensive benefits package
Company
Autodesk
Autodesk develops 3D design software for use in the architecture, engineering, construction, and media industries.
10001+ employees
H1B Sponsorship
Autodesk has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (233)
2024 (243)
2023 (269)
2022 (359)
2021 (298)
2020 (260)
Funding
Current Stage
Public CompanyTotal Funding
$1.5BKey Investors
CitibankOK Blockchain Capital
2025-07-01Acquired
2025-05-08Post Ipo Debt· $1.5B
2020-08-25Seed
Leadership Team
Andrew Anagnost
President and Chief Executive Officer
Janesh Moorjani
CFO
Recent News
legacy.thefly.com
2026-01-23
Company data provided by crunchbase