Cherokee Federal · 1 day ago
Junior Salesforce Business Analyst
United States
Full-time
Remote
Entry Level
$90K/yr - $115K/yr
5+ years expCherokee Federal is seeking a seasoned Junior Salesforce Business Analyst to join their team supporting federal and public sector initiatives. This role involves close collaboration with clients and internal delivery teams to elicit business requirements and ensure Salesforce solutions align with mission, policy, and operational needs.
GovernmentNon ProfitProfessional ServicesPublic Relations
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Support end-to-end Salesforce delivery across core platform capabilities, including Service Cloud, Sales Cloud, and custom CRM solutions, with a focus on business analysis and requirements management
Serve as the primary liaison for business stakeholders, building strong client relationships and acting as a trusted advisor throughout discovery and delivery phases
Lead discovery sessions, stakeholder interviews, and workshops to elicit business, functional, and reporting requirements
Document current-state and future-state business processes, workflows, and use cases to inform solution design and implementation
Translate business needs into clear, well-defined user stories, acceptance criteria, and functional requirements aligned with Agile delivery methodologies
Collaborate closely with Salesforce Administrators, Developers, and Architects to ensure requirements are clearly understood and solutions meet stakeholder expectations
Support backlog refinement, sprint planning, and ongoing prioritization in partnership with Product Owners and project leadership
Validate requirements and solution designs through walkthroughs, prototypes, and iterative stakeholder feedback
Coordinate and support User Acceptance Testing (UAT), including test scenario development, execution support, defect triage, and final approval
Ensure solutions comply with federal governance, security, compliance, and data standards
Support change management activities, including documentation, training materials, and stakeholder communications
Performs other job-related duties as assigned
Qualification
Required
This position requires an active Secret clearance to be considered
A government contract requires that this position be restricted to U.S. citizens or legal permanent residents
You must provide documentation that you are a U.S. citizen or legal permanent resident to qualify
Bachelor's degree required
1–3 years of experience as a Salesforce Business Analyst, Functional Analyst, or CRM Consultant, with a minimum of 5 years of overall professional experience
Experience supporting Salesforce implementations in federal, public sector, or other highly regulated environments
Solid business analysis skills, including requirements elicitation, process modeling, user story development, and acceptance criteria definition
Experience working within Agile or hybrid Agile delivery teams
Ability to translate complex business needs into clear, actionable functional requirements without direct responsibility for configuration or development
Working knowledge of Salesforce platform capabilities sufficient to guide solution discussions (hands-on configuration not required)
Experience supporting programs with multiple stakeholders and diverse user groups
Strong written and verbal communication, facilitation, and documentation skills
Must pass pre-employment qualifications of Cherokee Federal
Preferred
Salesforce Certified Administrator or other relevant Salesforce certification preferred
Additional certifications preferred, including Business Analysis, Agile, or Salesforce Consultant–level credentials
Willingness to maintain and assign Salesforce certifications to Cherokee Federal and pursue additional certifications as required
Benefits
Medical
Dental
Vision
401K
And other possible benefits as provided
Company
Cherokee Federal
Cherokee Federal, a division of Cherokee Nation Businesses, is a trusted team of government contracting professionals who can rapidly build innovative solutions.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Clint Bickett
Chief Operating Officer
Charity Mackenzie
Executive Staff Coordinator to VP of HR and CIO
Recent News
2025-11-18
2025-09-02
Company data provided by crunchbase