NEOGOV · 6 hours ago
Waterpark Manager
Alexandria, VA
Full-time
Onsite
Mid, Senior Level
$77K/yr - $93K/yr
4+ years expNEOGOV is seeking a Waterpark Manager responsible for planning, developing, coordinating, and executing an operational management plan for a high-volume waterpark. The role involves managing personnel, overseeing waterpark operations, and ensuring compliance with safety and health standards while maintaining positive public relations.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Plan, direct, and control the work of employees in the operation and maintenance of park facilities, grounds and equipment
Determine workload, assign priorities, schedule employees, and allocate resources
Maintain attendance records, approve leave, and authorize payment of wages
Develop and implement training programs for employees
Analyze and resolve employee work problems through application and interpretation of Personnel Policies
Develop performance standards and indicators and evaluate employee performance against those standards
Ensure adherence to fair and equitable employment practices
Interview and hire applicants for part-time employment; assist Director of Operations and Park Operations Superintendent with interview and selection of applicants for full-time employment
Promote high levels of work performance and employee morale
Implement the Jeff Ellis & Associates Lifeguard Training Program
Develop and implement a part-time labor plan to operate waterpark, retail, and food & beverage operations
Develop and implement strategies to maximize revenue generation and control expenses
Operate food & beverage and retail operations to meet goals
Implement an effective swim lessons program
Effectively manage all pool operations to meet health department standards
Develop and implement an operations plan for Ice & Lights-the Winter Village at Cameron Run
Develop and implement a yearly plan for capital improvements
Manage ice rink, village, food & beverage, and retail operations to meet goals
Coordinate installation contracts and maintenance for show features including light displays and ice rink
Facilitate and manage capital projects for repairs, improvements, and additions
Inspect Park facilities, equipment, and grounds for hazards and for adherence to NOVA Parks standards
Develop and implement preventive maintenance program
Identify maintenance problems and hazards and implement corrective action
Operate various maintenance equipment as needed and perform related work including manual labor
Ensure security of park facilities and assets
Ensure compliance to federal, state, and local regulatory standards including safety and health issues
Monitor operation to ensure customer satisfaction
Monitor revenue-producing operations (to include programs and special events) to ensure compliance with business standards and procedures
Operate facilities and fill in at all positions as needed
Recommend operations, maintenance, and development items for budget; implement operating budget
Interpret and apply NOVA Parks policies and procedures to meet personnel, budget, property management, and general service needs of the park
Monitor operating budget, resale inventories, and revenue projections to ensure sound fiscal management
Authorize procurement of required items and/or services
Implement NOVA Parks systems for accounting, budget, payroll, inventory management, and purchasing
Develop and foster a positive public image for the park and NOVA Parks
Coordinate with Marketing and Communications Office on marketing and promotion of programs and facilities
Provide information to the public and special interest groups through presentations and other means through accurate, courteous, and diplomatic communications
Maintain effective relationships with groups such as vendors, local law enforcement, and special user groups
Encourage visitor comments; investigate and respond to complaints
Develop short- and long-term goals and recommend operating objectives, strategies, and implementation plans
Implement proper cash handling procedures
Investigate accidents, thefts, vandalism, and other violations and file appropriate reports in a timely manner
Prepare and maintain various business, personnel, and administrative reports and records
Initiate and monitor standard user permits; assist with the development of special contractual agreements
Maintain thorough and accurate records of repairs, preventive maintenance, and servicing through web-based maintenance software
Maintain point of sale, reservation, and online ticketing software for retail sales and special events
Qualification
Required
Graduation from an accredited four-year college or university with a Bachelor's degree in park or recreation management or closely related field
Four years of progressive experience in aquatics or park management, or any equivalent combination of education, training, or experience
Considerable knowledge of principles, methods, and practices involved in park and aquatics management
Considerable knowledge and experience in personnel management
Certification or ability to obtain certification in CPR, First Aid, AED, Jeff Ellis & Associates Lifeguard, and Lifeguard Instructor, Northern Virginia Pool Operator, Serv-Safe, and other licenses as required
Ability to develop comprehensive operating procedures and performance standards and to evaluate programs and employees against such standards
Considerable ability to review and analyze expenditures and revenues in determining appropriate budgets
Considerable ability to identify and isolate problems, and to initiate appropriate actions
Considerable ability to deal effectively with the public and special interest groups, and to provide a strong, positive public relations program
Ability to prepare written correspondence and present accurate reports
Working knowledge of the materials, equipment, and procedures involved with aquatic and park facility maintenance
Ability to maintain knowledge of current trends and developments in the aquatic and park and recreation profession
Working knowledge of personal computers and various software applications
Possession of or ability to obtain and maintain drivers' license with safe driving record
Availability for off-duty phone calls and/or ability to report to work in emergency situations when off duty
Availability to work rotating schedules, additional hours during peak operating times including weekends
Regular and predictable attendance is an essential function of the position
Benefits
Medical and dental insurance
Life insurance
Long-term disability
Retirement plan
And more
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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