Operations Representative jobs in United States
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Webbing · 13 hours ago

Operations Representative

positionUnited States
timeFull-time
remoteRemote
seniorityNew Grad, Entry Level

Webbing is a global data MVNO that delivers enterprise-grade connectivity and IoT services. As an Operations Representative, you will manage customer backend setup and support agents with various requests regarding the service and management platform.

Internet of ThingsMobileTelecommunicationsWireless

Responsibilities

Handle customer setup and changes
Support Webbing agents with all requests and questions regarding the service, setup, and management platform
Building and updating customers’ plans
Be a part of the cross-department’s projects
Operations maintenance activities planning
Handling monthly billing tasks
Perform basic QA for new Webbing platform features

Qualification

MS ExcelProject Management toolsOperational problem solvingPrioritization skillsMobile roaming understandingTechnical skillsPrevious operational experienceEnglish communicationSelf-motivatedAttention to detailOrganizational skills

Required

Proficiency in English with excellent written and verbal communication skills
Self-motivated with the ability to work independently, prioritize and meet deadlines
Ability to manage multiple administrative projects simultaneously
Strong attention to detail and patience
Organized and detail orientated with excellent prioritization skills
Ability to solve operational problems
Good skills with MS Excel (VLOOKUP, match, pivot)

Preferred

Bachelor's degree - an advantage
Technical skills – an advantage
Previous experience in a similar operational role - an advantage
Understanding of mobile roaming flows – an advantage
Experience with Project Management tools (Monday, Zendesk) - an advantage

Benefits

The opportunity for professional development within a reputable international innovative and growing company.
The opportunity to join a team of highly professional specialists in an international environment.
Fully remote role

Company

Webbing

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Webbing is a global MVNO (Mobile Virtual Network Operator) connectivity provider for enterprise mobility and IoT space
dateFounded in 2010
location
Petah Tiqva, HaMerkaz, ISR
people-size51-200 employees
web-link
https://www.webbingsolutions.com/

Funding

Current Stage
Growth Stage
Total Funding
unknown
2023-08-07Acquired

Leadership Team

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Noam Lando
Co-Founder & CEO
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Yoram Zerahia
CTO
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Recent News

Newswire
Webbing Selects ng-voice to Deploy Their Fully Containerized Cloud-Native IMS for IoT Use Cases
2023-01-12
Business Wire India
New WebbingCTRL Provides Enterprises with Complete, Zero-Touch Global IoT Control over Carrier Connectivity
2022-04-07
AiThority
ACTIA Partners With Webbing for Global Data Connectivity
2022-03-18
Company data provided by crunchbase