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BlueCrest · 5 hours ago

Technical Content Manager

United States

Full-time

Remote

Mid Level

BlueCrest is a global, innovative leader in enterprise print, mail and customer communications. The Technical Content Manager will facilitate learning through effective training delivery, manage training projects, and create tailored training materials for various audiences.

Information TechnologyIT Management

Responsibilities

Strong organizational ability to plan and execute effectively deliver training to all levels in a variety of hardware and software products

Manage classroom time and audience participation appropriately

Provide one-on-one coaching to training participants and their managers

Work with Instructional Design team to create training materials including: facilitator and participant guides, learning activities, job aids and other learning tools as needed

Customize training materials and tailor delivery techniques for varying audiences and needs

Assist in design of computer-based and multimedia curriculum

Continuously enhance technical instructional delivery and presentation skills

Plan and direct classroom training, electronic learning, multimedia programs, and other computer-aided instructional technologies, simulations and workshops

Evaluates performance during and after training by completing participant evaluations to enhance development plan and proficiency levels

Manage multiple training projects at the same time

Collaborate with Subject Matter Experts to create the appropriate content and context for learning

Analyze content, target audience, job tasks and learner environments to make appropriate decisions on training approaches

Ability to identify and provide follow-up and remedial training for Qualification programs

Experience in using Learning Management System s (LMS) to coordinate, track and report on employee training

Execute program measurements and strategy to evaluate the impact of training

Audit classes and provide peer feedback to other instructors

Mentor other instructors in the subject matter, content, and course delivery techniques for assigned technical courses

Ensure the quality and consistency of course content throughout a course life cycle

Identify and develop training materials; Pre-work, Trainer deck, participant guide, learning aids, quizzes, exams and hands on module

Qualification

Technical knowledgeTraining deliveryLearning Management SystemInstructional designCommunication skillsOrganizational abilityCollaborationMentoring

Required