ValueMomentum · 13 hours ago
Delivery Manager
Piscataway, NJ
Contract
Onsite
Senior LevelValueMomentum is a leading solutions provider for the global property & casualty insurance industry, and they are seeking an experienced Delivery Manager to lead technology modernization initiatives. The role involves overseeing project governance, ensuring delivery excellence, and collaborating with client stakeholders to align delivery outcomes with business priorities.
Financial ServicesHealth CareInsurTechSoftware
Responsibilities
Acts as a primary on-site Delivery Manager for Support and Maintenance engagements, providing leadership and oversight for program execution while coordinating closely with offshore delivery team for day-to-day operations
Owns end-to-end delivery governance, ensuring projects are delivered within agreed scope, schedule, cost, budget, and resource commitments, and proactively managing delivery risks and client expectations
Serves as the single point of contact for the client, facilitating effective communication, alignment, and decision-making between client stakeholders, product owners, and offshore scrum and technology teams
Collaborates with client leadership, business stakeholders, and internal technology groups to ensure timely delivery with the expected quality, while aligning delivery outcomes with business priorities
Provides on-site support for offerings and pre-sales activities, including understanding client challenges, identifying opportunities, contributing to solution shaping, and offering insights that align delivery capabilities with client initiatives and vertical strategies
Drives continuous improvement initiatives by reviewing delivery processes, governance models, and operational metrics, and working with offshore teams to improve efficiency, predictability, and service quality
Maintains close engagement with all delivery stakeholders, supporting agile execution and Scrum ceremonies as needed, reviewing key deliverables, and ensuring adherence to agreed standards and acceptance criteria
Proactively identifies, tracks, and manages dependencies, risks, and issues, leading mitigation planning and escalating appropriately to client and internal leadership to resolve blockers and minimize delivery impact
Leads and anchors delivery governance forums (daily, weekly, and monthly), presenting clear, audience-appropriate status reports, KPIs, and insights to operational teams, senior management, and executive stakeholders
Promotes a culture of trust, collaboration, transparency, and accountability across client and delivery teams, fostering strong working relationships in a global delivery model
Plans, directs, and coordinates client-facing delivery activities, ensuring alignment with client objectives and successful achievement of program goals
Qualification
Required
Strong understanding of application support and maintenance delivery models, including incident, problem, change, and release management, with the ability to govern outcomes rather than perform hands-on execution
Working knowledge of enterprise application architectures and cloud platforms (Azure/AWS) sufficient to engage in solution discussions, review delivery impacts, and support decision-making with client stakeholders
Familiarity with distributed systems concepts (e.g., containerized platforms, messaging, databases) to effectively communicate with engineering teams and assess delivery risks
Understanding of application monitoring and observability practices (e.g., logging, APM, alerts, dashboards) to review service health, SLAs, and operational metrics with clients
Awareness of batch processing, scheduling, and dependency management in enterprise environments to support planning, release coordination, and issue resolution
High-level understanding of modern front-end and API-based application ecosystems to enable effective collaboration across full-stack delivery teams
Solid understanding of DevOps and CI/CD concepts, including release pipelines and environment management, to support delivery planning and stakeholder discussions
Proven ability to analyze delivery issues and incidents at a program level, drive root cause analysis discussions, and ensure sustainable corrective and preventive actions are implemented by delivery teams
Strong prioritization, decision-making, and attention to detail, with the ability to balance operational stability with business priorities in a fast-paced client environment
Excellent verbal and written communication skills, with demonstrated ability to engage effectively with client leadership, business stakeholders, and technical teams
Experience preparing and presenting executive-level status reports, incident summaries, KPIs, and service reviews, translating technical details into business-relevant insights
Proven experience working in cross-functional and globally distributed teams, acting as a bridge between on-site client stakeholders and offshore delivery teams
Practical understanding of ITIL/ITSM frameworks, particularly incident, problem, change, and service level management, from a governance and service-assurance perspective
Willingness to provide on-site coverage during critical incidents, major releases, or escalation scenarios, as required by client needs (non-rotational)
Preferred
Relevant professional or foundational certifications (e.g., ITIL, PMP, SAFe®, Azure/AWS Fundamentals) preferred, demonstrating commitment to delivery excellence and continuous learning
Company
ValueMomentum
ValueMomentum provides Software & Services to Insurance, Healthcare & Financial Services firms.
Founded in 2000
1001-5000 employees
H1B Sponsorship
ValueMomentum has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (149)
2024 (168)
2023 (141)
2022 (183)
2021 (230)
2020 (160)
Funding
Current Stage
Late StageLeadership Team
G
Gopi Mani Raju RAJ Samanthapudi
Founder and Executive Chairman
Recent News
2025-09-17
2025-05-17
Company data provided by crunchbase