UDR - Opening Doors to your future · 21 hours ago
Service Manager
Greenacres, Florida, United States
Full-time
Onsite
Mid, Senior Level
4+ years expUDR is a property management company seeking a Maintenance Manager for The Reserve & Park at Riverbridge in Greenacres, FL. The role involves overseeing property maintenance, managing service requests, and ensuring compliance with safety and operational standards.
Commercial Real EstateCommunitiesProperty ManagementReal EstateReal Estate Investment
Responsibilities
Manage the completion of all resident service and maintenance requests as required
Manage service requests and completion of such including completing work orders as assigned and as necessary
Meet the service budget and manage the financial resources necessary to accommodate current and future maintenance and repair projects working within approved budget guidelines
Provide leadership with the service team as needed or directed by the District Service Manager including interviewing, orientation, training and provide feedback to the District Service Manager on their performance
Lead, direct, and supervise the service team in their day-to-day functions if applicable
Review and approve Kronos timecard records for direct reports
Manage and schedule the service support necessary to maintain the overall appearance, preventative maintenance, safety and OSHA/legal requirements to ensure the safety of residents and mitigate liability for the company
Manage execution of emergency repairs from within service team or from third-party service vendor
Conduct periodic inspections to assess effectiveness of policies and procedures and develop corrective action plans as needed
Develop standards for the cleanliness and overall appearance of the community’s grounds, amenities, building exteriors, market ready unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other buildings and common areas to ensure that they reflect and represent the high quality of the community
Manage, maintain, and report any amenity deficiencies to the Resident Services Manager and/or Community Director, whoever is designated as the property lead person
Manage vacant apartment turn schedules
Punch walks on all make-ready units as well as manage quality assurance of all vendor turns
Utility management for vacant apartments to ensure energy efficiency
Perform final walk for move-ins ensuring quality represents the company’s standard
Perform pre and post move out inspections, documenting and taking/attaching photos of unit condition
Provide determination for interior vacant condition for items to be replaced, such as carpet
Manage ROI installations to include administrative prep, vendor coordination, etc
Conduct weekly lighting inspections throughout the community, noting and resolving any issues per operational policy
Complete and or manage all community common area and resident service requests
Manage and oversee pest control for all units holding third-party vendor accountable
Provide inspections to all fitness equipment to ensure safe operation
Refrigerant (freon) usage and recovery log in compliance with Risk Management guidelines
Manage pool logs for vendor compliance
Complete Cap Labor forms
Purchase supplies and equipment to maintain appropriate levels of inventory working within the budget guideline and through Ops Technology
Monitor batteries for smart locks and proactively replace as necessary
Serve as point person for questions on programming of controlled access areas within the community
Manage equipment warranties and required follow-up
Provide superior customer service to internal and external customers
Hire and train new staff and develop staff to maximize potential as needed based on supervisory status
Monitor staff performance to include performance and address performance problems through corrective action and dismissal. Assist direct reporting staff to address and resolve concerns or complaints involving job duties and job descriptions, performance standards, relations with coworkers, relations with supervisors and managers as needed based on supervisory status
Approve time records and requests for time off as needed based on supervisory status
Ensure leadership style creates a productive, motivated, informed, inspired, engaged and goal-oriented team
Comply with all Company policies and procedures related to employment
Commit to Living the UDR Values each day in every action taken when executing the essential functions of the job
Perform other duties as assigned or as necessary
Qualification
Required
High School Diploma or its equivalent preferred
Minimum of four years' experience in building and mechanical maintenance including HVAC, plumbing, electrical, appliance repair, painting and drywall, and/or pool maintenance
Must be EPA Type II certified: Type III or Universal may be required at some locations
Must have and maintain a valid driver's license unless otherwise noted
Preferred
Technical or vocational certificate and/or degree preferred
Experience supervising associates is preferred
Certification in Chlorine, Fluorine, and Carbon (CFC) required for diagnosing, repairing, and maintaining equipment required for some properties and preferred for all properties
Some locations require certification in pool operation (CPO)
Company
UDR - Opening Doors to your future
UDR, Inc.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$401.9M2024-08-12Post Ipo Debt· $300M
2015-08-19Post Ipo Secondary· $101.9M
1978-01-13IPO
Leadership Team
Tracy Hofmeister
SVP - CAO
Harry Alcock
Chief Investment Officer
Recent News
MarketScreener
2026-01-06
2026-01-06
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2025-12-19
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