Graton Resort & Casino · 5 hours ago
Director of Slot Operations
Rohnert Park, CA
Full-time
Onsite
Director/ExecutiveGraton Resort & Casino is seeking a Director of Slot Operations to oversee the daily management of the Slot Department. This role involves ensuring optimal team performance and guest service while managing budgets, slot product, and regulatory compliance.
Gambling & Casinos
Responsibilities
Responsible for practicing, supporting and promoting Graton Resort & Casino's Company -wide culture and demonstrating Graton Resort & Casino's Service Standards at all times
Understand Graton Resort & Casino's philosophies, and work effectively to implement them. Act in relation to Team Members and Guests, in a manner consistent with the interests of the Company
Establish, administer and evaluate all Slot Department policies. Provides feedback to the General Manager and Assistant General Manager on necessary changes and improvements
Responsible for final decisions or terminations
Generate and present budgets on an annual basis. Analyze and control expenses to maintain budget standards on a monthly basis. Review and approve all expenditures for the department
Responsible for maximizing the yield of the Slot Department. Responsible for Slot Floor Layouts
Provide long-term direction and goals for the Slot Department
Maintain up-to-date knowledge of new slot products
Ultimately responsible for regulatory compliance
Responsible for analysis of Graton Resort & Casino's Slot Reports
Handle Guest opportunities in a positive and professional manner. Make decisions in the best interests of Guests and the company
Understand and practice the service standards. Direct Team Members to follow these concepts
Maintain positive and effective working relationships with Team Members, Guests and other departments
Responsible for understanding the Players Club Rewards Program and CMS Player Tracking. Understand all upcoming promotions and events
Other job related duties as assigned by General Manager and Assistant General Manager
Qualification
Required
Responsible for practicing, supporting and promoting Graton Resort & Casino's Company-wide culture and demonstrating Graton Resort & Casino's Service Standards at all times
Understand Graton Resort & Casino's philosophies, and work effectively to implement them. Act in relation to Team Members and Guests, in a manner consistent with the interests of the Company
Establish, administer and evaluate all Slot Department policies. Provides feedback to the General Manager and Assistant General Manager on necessary changes and improvements
Responsible for final decisions or terminations
Generate and present budgets on an annual basis. Analyze and control expenses to maintain budget standards on a monthly basis. Review and approve all expenditures for the department
Responsible for maximizing the yield of the Slot Department. Responsible for Slot Floor Layouts
Provide long-term direction and goals for the Slot Department
Maintain up-to-date knowledge of new slot products
Ultimately responsible for regulatory compliance
Responsible for analysis of Graton Resort & Casino's Slot Reports
Handle Guest opportunities in a positive and professional manner. Make decisions in the best interests of Guests and the company
Understand and practice the service standards. Direct Team Members to follow these concepts
Maintain positive and effective working relationships with Team Members, Guests and other departments
Responsible for understanding the Players Club Rewards Program and CMS Player Tracking. Understand all upcoming promotions and events
Other job related duties as assigned by General Manager and Assistant General Manager
Company
Graton Resort & Casino
Graton Resort & Casino, located in Rohnert Park, California, is a premier destination for entertainment, dining and gaming in Northern California.
Founded in 2013
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Chris Brophy
Chief Financial Officer
Brian Green
Chief Operating Officer
Company data provided by crunchbase