UAMS - University of Arkansas for Medical Sciences · 21 hours ago
Outpatient Benefits/Authorizations Representative
Little Rock, AR
Full-time
Onsite
Entry Level
2+ years expThe University of Arkansas for Medical Sciences (UAMS) is a collaborative health care organization focused on improving patient care. The Outpatient Benefits/Authorizations Representative will counsel patients on their financial status, conduct insurance verifications, and manage authorizations and recertifications for outpatient therapy referrals.
EducationHealth CareNon Profit
No H1B
Responsibilities
Conducts insurance verification and benefit explanation by running eligibility on patients for all outpatient and inpatient procedures
Performs authorizations and pre-certifications, tracks pre-authorizations and maintains referrals
Enters benefit and authorization information input onto referrals
Responsible for the reconciliation of daily deposit and batch POS dollars, and completion of deposit agreement
Collects and posts payments and issues receipts and manages the change fund
Counsels patients on any and all related financial information such as hospital discounts and reviewing Medicaid screening
Monitors patient balances using the matrix payment method
Provides pre-counseling for patients regarding the payment expectations for service
Responsible for various maintenance reports such as bogies and registration denials
Performs other duties as assigned
Qualification
Required
Bachelor's Degree OR Associate degree with two (2) years of experience in business office administration, customer service, registration, billing, insurance, scheduling, or call center OR High School Diploma/GED with four (4) years of experience in business office administration, customer service, registration, billing, insurance, scheduling, or call center
Excellent customer service, communication and telephone etiquette skills
Knowledge of basic medical terminology required
Computer/basic keyboard skills, and general knowledge of office machines including printers and scanners
Preferred
CHAA certification
Proof of Veteran Status
Benefits
Health: Medical, Dental and Vision plans available for qualifying staff and family
Holiday, Vacation and Sick Leave
Education discount for staff and dependents (undergraduate only)
Retirement: Up to 10% matched contribution from UAMS
Basic Life Insurance up to $50,000
Career Training and Educational Opportunities
Merchant Discounts
Concierge prescription delivery on the main campus when using UAMS pharmacy
Company
UAMS - University of Arkansas for Medical Sciences
UAMS is the state’s only comprehensive academic health center, with colleges of Medicine, Nursing, Pharmacy, Health Professions and Public Health; a graduate school; a hospital; a northwest Arkansas regional campus; a statewide network of regional centers; and seven institutes: the Winthrop P.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$5.65MKey Investors
National Institute of Allergy and Infectious DiseasesNational Cancer Institute
2023-03-16Grant· $1M
2022-08-25Grant· $3.4M
2022-06-23Grant· $1.25M
Leadership Team
Amanda George
Vice Chancellor for Finance & Chief Financial Officer
Christina Clark
Chief Operating Officer
Recent News
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