Cuyahoga County Board of Developmental Disabilities · 3 hours ago
Administrative Assistant
US-Cleveland
Full-time
Onsite
Mid, Senior Level
$42K/yr - $63K/yr
5+ years expThe Cuyahoga County Board of Developmental Disabilities is seeking a full-time Administrative Assistant to perform a wide variety of administrative, technical, and clerical duties. The role involves providing excellent customer service, supporting staff with clerical tasks, and ensuring smooth operations at the front desk.
CharityEducationProfessional Services
Responsibilities
Provide an excellent customer experience for all who access services from Cuyahoga DD, both internal and external
Support various Cuyahoga DD staff/functions as needed to complete clerical duties including but not limited to photocopying, faxing, scanning, indexing, assembling binders, and preparing mailings
Provide front desk coverage at any administrative building as needed. This may be for full days or filling in for breaks and absences. When working at the front desk, provide excellent customer experiences by greeting and welcoming visitors to the building and linking them with Cuyahoga DD staff as needed. Screen all visitors and follow sign-in procedures to ensure the safety of guests and staff. Assist visitors by providing information or physical help
Answer phone calls or switchboard calls with efficiency and friendliness. Relay messages and handle routine questions for staff, family members, individuals, or the community. Transfer calls to the proper party
Receive, sort, and distribute incoming USPS and inter-office mail to the appropriate individuals. May process outgoing U.S. mail and monitor the use and funding of the postage machine. Reconcile returned mail and notify appropriate staff for updates
Following Board practices, respond to unexpected/high priority issues or emergencies. Interact with all parties as needed to resolve issues and ensure proper procedures are followed with respect to the facility as directed
Assist with purchasing and billing tasks as directed. This may require communicating directly with vendors and/or providers
Assist with preparation for presentations and events as needed
Maintain documents, files, databases and reports as required, as well as provide technical assistance such as creating and updating spreadsheets, tracking contracts, program data and spending, and maintaining databases
May be designated to administer specific functions. For example, but not limited to: eCertify certified mail; petty cash for Support Administrators to make emergency purchases for individuals; transport interoffice mail; order business cards
Efficiently operate various pieces of office equipment. Copy/scan/fax machines, electric binding machine, electric folding machine, laminator, document shredder. Assist staff with troubleshooting office equipment
Manage, maintain, stock, and purchase office equipment and supplies as needed
Maintain building equipment and inventory records, preventative and repair maintenance programs and schedules, if requested
The department or team assignment may influence the specific duties performed; therefore, the position will perform other duties as assigned
Qualification
Required
High school diploma required
Five years of secretarial experience required
Three years of computer applications experience including word processing and database maintenance required
Preferred
Education in secretarial or business school beyond high school desirable
Benefits
Over 40 paid days off a year, including holidays.
A great government Pension through Ohio PERS.
Low Cost Major Medical insurance.
Free Dental, Vision Life, and Temporary disability Insurance
Professional Development Reimbursement each year.
Membership dues reimbursement each year.
Mileage Reimbursement at the IRS rate.
Working here qualifies for the Public Service Loan Forgiveness program.
Flexible Spending Account
Tuition Reimbursement
Annual Pay Increases, and so much more.
Company
Cuyahoga County Board of Developmental Disabilities
Cuyahoga County Board of Developmental Disabilities offers support services to people with developmental disabilities of all ages.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Amber Gibbs
Superintendent & CEO
Recent News
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